Platform Operations Associate – Bilingual (Spanish), Los Angeles

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Meet Peacock, NBCUniversal’s wildly entertaining streaming service that combines timeless shows and movies with timely news, sports and pop-culture. We’re growing our team of smart, hungry, and upbeat doers who crave the chance to build something new at the epicenter of content, tech and culture. We need fearless leaders and pop-culture fiends who work hard and fan harder. So, if you’re a creative problem-solver who just so happens to be the reigning champs at Parks & Rec trivia night, join our flock. 

Description 

NBCUniversal is hiring a Platform Operations Associate primarily responsible for the on-platform execution of VOD content under the Telemundo network, as well as other NBCUniversal brands. We’re looking for a calm, detail-oriented team member who can manage a large digital library in a fast-changing industry while also providing versatile support to the team. The Platform Operations team is tasked with ensuring the readiness of the streaming library by managing the artwork, metadata, and related assets that power it. This includes alternative and custom assets used in audience segmentation and multi-variant testing. It’s a 24/7 operation responsible for updating content based on performance, strategy, and events unfolding in real time. 

We work in coordination with the Product, Marketing, and Customer Support teams in addition to other stakeholders. Therefore, this role will be involved in product enhancements, metadata optimization, and feature expansions that keep Peacock evolving and current in the streaming landscape. 

Responsibilities 

• Oversee the day-to-day operations of building and scheduling Telemundo’s VOD  
• content — as well as the immersive pages and titles’ contextual features elevating  
• Telemundo 
• Oversee the day-to-day operations of building and scheduling NBCUniversal’s  
• brand environnements (Bravo, NBC News, etc.) 
• Ideate and collaborate on new product enhancements by advising on the  
• operational implementation that’d bring said experience to life 
• Provide additional support for tentpole initiatives across NBCUniversal verticals,  
• including high-profile content launches, breaking news events, and marquee  
• sporting events 
• Evaluate incidents to identify immediate solutions and work with the Impact team  
• to escalate issues to the proper departments if necessary 
• Liaison between Merchandising Strategy, Product, Ad Sales, and Programming  
• teams to ensure that all parties are informed of platform scheduling 
• Support the Manager of Platform Operations in process optimizations, product  
• enhancements, and both strategic and creative decision-making 

Qualifications

• Required: Proficient in spoken and written Spanish and English 
• 2+ years’ experience working on digital media platforms 
• 2+ years of experience managing title operations or publishing at a largescale merchandising, e-commerce, or video service 
• Experience with CMS toolsets 
• Experience with AirTable 
• Exhibit excellent organiz