Physician Relations Representative

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Physician Relations Representative

                        

Location

Vero Beach

                    

Facility

Indian River Hospital

                     

Department

Admin Executive-Indian River Hospital

                      

Job Code

000965

                     

Shift

Variable

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.     

As a Physician Relations Representative, you will handle the ongoing growth and enhancement of programs designed to engage and align community physicians with the CCF campus and specialty physicians. You will ensure that growth targets, directly tied to the community physician outreach and strategic initiatives of Cleveland Clinic Florida, are met as well as provides support for community-based practices by being their liaison to the CCF campus physicians and management. 

A caregiver in this position works varying shifts from 8:00AM – 4:30PM. 

A caregiver who excels in this role will:  

• Serve as the liaison between CCF and community-based physicians in order to facilitate communication and issues resolution to improve patient care, ongoing provider relationships and to community physician awareness and use of CCF based services. 

• Make weekly/daily contacts with community physicians and report all issues and comments. 

• Research the needs and issues of community physicians and report or recommend the appropriate program or services to improve the situation and enhance community physician preferences for CCF. 

• Arrange formal and informal meetings to assess current usage of CCF physicians and services. 

• Promote the new and existing product line services and programs to support growth goals to community physicians and their staff. 

• Identify key community physician practices by their ability to help CCF increase business and support product lines. 

• Support marketing and public relations efforts aimed at community physician relationships and better patient care opportunities. 

• Identify community physicians to provide lectures, write articles and give interviews/testimonials. 

• Assists management staff in resolving identified problems. 

• Establish a database to document sales calls and discussion information. 

• Track issue resolution and ensure timely solutions and execution of improvements. 

• Produce reports to identify and recruit splitters most likely to shift share. 

• Analyze volume trends an