Physician Informatics Specialist

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Bachelor’s Degree in healthcare or equivalent experience

Experience / Qualifications

• A minimum of five years experience in a healthcare setting working with clinicians and demonstrated understanding in the areas of implementation, training, maintenance and support of an electronic health record (EHR) system.
• Strong knowledge of clinical workflows and demonstrated experience translating workflows into EHR build design
• Strong hands-on experience training clinicians and physcians.
• Demonstrated analytical and tactical/execution abilities working in a fast-paced environment
• Demonstrated advanced competentices in applications and technologies typically associated with EHR systems.
• Expereince with Epic preferred.
• Proficient with Microsoft Office products (Word, Excel, Project, Visio)

Position Summary

Under the direct supervision of the Director of Clinical applications, the Physcian Informatics Specialist works with and supports physician members to improve provider experience in the effective use and optimization of JMC’s electronic health record system.  The Physcian Informatics Specialist will possess strong EHR system build knowledge, workflow analysis, analytical/problem solving skills to improve and optimize JMC’s EHR.  Must be able to work independently and possess strong organizational skills to work effectively in a fast-paced environment with multiple competing priorities.  The Physcian Informatics Specialist will understand how to perform current state and future state assessments as it relates to clinical workflow within the EHR system.

• Assist in the development of best practices workflow.
• Anticipates, identifies, and defines problems- participates in root cause analysis when required.
• Provide input and participate in design, testing build changes and upgrades.
• Conduct routine audits and assessments of EHR utilization through direct observation and utilization of data analytic tools. Able to make recommendations to leadership.
• Conduct ad-hoc training as needed.
• Build and maintain relationships with medical staff and physician practices.
• Participate on change advisory board.
• Participate in on-call rotation.
• Other duties as assigned.

Team Member Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Peer Support

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. 

Inspiring and Motivating Others

Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.  Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and lo