Jobs and Careers

Phone Audit Supervisor

United States - Remote, United StatesRemotefull_timeVerifiedPosted 27 May 2025

💰 $65,000/yr($60,000/yr – $65,000/yr)

About the role

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and seeking a Phone Auditor Supervisor as we continue to grow our team. Phone Auditor Supervisors manages the workflow of audits assigned to an auditor.

Job Responsibilities:

Manage field audit team
Assess auditor’s inventories, production and performance
Assign work to auditors to ensure adequate workload
Provide technical support to auditors
Communicate with carriers through various channels
Review weekly reports
Interviewing and hiring new staff
Conduct auditor annual reviews
Create Performance Improvement Plans

Qualifications and Requirements:

Knowledge of Workers Compensation and General Liability rules
3 years’ experience as an auditor
Knowledgeable in audit procedures for multiple states
Ability to manage a team
Ability to work independently to achieve company goals
Strong judgement and critical thinking skills
Competent use of spreadsheets, word processing and e-mail
Excellent communication skills

Compensation and Benefits:

Compensation annual range is $60,000 - $65,000 (DOE)
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy
Weekly pay
Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly

We look forward to you joining our team!

ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.