Personal Support Worker

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. 

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. 

www.uhn.ca 

Job Description

Union: CUPE
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Western Hospital
Department: Emergency Department/Senior Emergency Medicine Centre (SEMC)
Reports to: Nurse Manager
Salary: $31.70 to $32.61 per hour (start rate non-negotiable)
Hours: up to 24 hours per week
Shifts:  Days 0730-1530, Evenings 1530-2330, Nights 2330-0730, Weekends, Holidays
Status:  Permanent Part Time
Closing Date: August 27, 2026

Position Summary

As a member of the Toronto Western Emergency Department & Seniors Emergency Medicine Centre (SEMC), the Personal Support Worker will be assigned to work in all areas of the Emergency Department including SEMC in accordance with relevant legislation/standards. The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care. 

Duties

• Assist patients with activities of daily living: This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting. 
• Perform tasks assigned or as delegated by an RN or RPN in compliance with the HSCPOA for which appropriate education and training has been completed. RNs and RPNs will be responsible for the oversight of the PSW when performing the assigned or delegated tasks. Delegated tasks can include actions that involve insertion of a digit or instrument into a body cavity, or any care or procedure under the dermis, for example. 
• Communicate and demonstrate basic information in accordance with a patient’s pre-established Plan of Care. 
• Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions such as broken equipment as well as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients. 
• Complete and maintain related patient records and progress notes, as per hospital policy. 

Qualifications

• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA); 
• Current Basic Cardiac Life Support (BCLS) Certificate; 
• Behavioral management training (such as PIECES, U-First, CPI) is considered an asset 
• Ability to handle daily mild to moderate physical exertion (i.e. constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis; 
• Acute care and/or previous rehab experience considered an asset; 
• Excellent computer skills;
• Good attendance record is required

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. 

• Competitive offer packages  
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/) 
• Close access to Transit and UH