People Relations Manager

Company Description

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Job Description

Would you like to join a team of highly motivated, hardworking individuals in the Human Resources department? As an integral part of the HR Team, the People Relations Manager will work closely with HR Business Partners and HR Centers of Excellence to agilely provide HR guidance to Renaissance leaders and employees, execute on HR projects, maintain HR resources, and develop new initiatives. Together with People Assist and the HR Operations team, People Relations Managers are the go-to resource for employee questions and facilitate a cohesive HR service delivery experience for Renaissance employees and leaders. Note: this role is leveled as a Senior Advisor Role within Renaissance.  

As a People Relations Manager, you will: 

• Act as a key operational partner for the business and HR Business Partners providing guidance to employee and manager questions related to policies, HR practices and processes, and COE topics aligned to People Assist tiers and protocols and in coordination with HR Operations.  
• Drive continuous improvement of the People Assist knowledge library by working with HR Operations to understand question trends, needs for clarity, and anticipating upcoming topics. Work with appropriate SMEs to update content on a regular cadence. 
• Serve as an internal HR policy expert and partner with business SMEs to ensure employee-facing policies are relevant and updated. Support identification and drafting of new policies as needed.  
• Coach leaders on managing through low performance and the performance improvement process for manager level roles and below. 
• Serve as primary employee contact for Employee Relations issues, escalate to the HR Compliance Manager as appropriate.  
• Meet with employees regarding policy complaints and concerns; escalate to the HR Compliance Manager as appropriate to conduct investigations.  
• Work closely with HRBPs and COEs to ensure successful delivery of HR projects—both on the typical HR cycle (year-end processes; talent review) and to implement strategic HR initiatives.  
• Conduct exit interviews and provide qualitative data for turnover reporting. Partner with the HR Technology team to provide holistic turnover data to the HRLT, senior leaders, and other stakeholders. 
• Assist leaders in understanding people data related to engagement, turnover, and other compliance items.  
• Analyze trends in employee questions, concerns, and complaints and work with appropriate stakeholders to develop proactive solutions.  

Qualifications

For this role as a People Relations Manager, you must have: 

• At least five years’ Human Resources experience in a COE or HR generalist role 
• In depth knowledge of HR principles and policies. 
• Foundational understanding of HR COEs and processes (including recruitment, DEI, employee relations, compensation, benefits, learning and development, and HR compliance) and employment law principles. 
• Strong communication skills both written and verbal that adapted based on audience. 
• High attention to detail with the ability to carry through processes, work with documents, employee records, forms, contracts, and compliance.  
• Ability to administer an empathetic approach to garner trust and establish relationships. Discretion in handling confidential information and situations. 
• Honed critical reasoning and creative problem-solving skills with a focus on conflict resolution. 
• Strong organizational and time management skills to prioritize to meet deadlines.  

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range: $74,700 - $102,750   This range is based on national market data and may vary by location.

Benefits for eligible employees include:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks wit