People Operations Specialist

About Tekmetric

Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first.

Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Our team is growing quickly, but our service philosophy of listening to customers still remains a core value.

We’re looking for hungry candidates to help us strengthen our industry-leading team. We’re building our software to be more intuitive. We’re building more integrations that make our customers’ lives easier. We’re building better internal processes to make our globally distributed organization run more smoothly. We’re building stronger relationships with the best and brightest partners in our industry.

Our customers love our products. We love serving them. And we love the journey we’re on together.

Come build with us!

What You’ll Do

The People Operations Specialist  will be responsible for supporting the company’s most important asset: its employees. Along with an amazing People & Culture team, they will ensure a positive employee experience by providing an inspiring, inclusive and growth minded culture. This role will support the People Team with generalist activities as well as growing a tight-knit company culture through internal, strategic initiatives. This is an opportunity for an ambitious & startup-minded person, who wants to be impactful within a top growth company!

 You will be responsible for:

Administrative

• Support day-to-day people operations including onboarding, offboarding, and leaves of absence.
• Generate and audit reports, perform data quality checks, and address discrepancies or errors.
• Assist with or administer benefits and perks, payroll, employee onboarding and offboarding, leaves of absences, time off programs, maintaining employee records, etc..
• Track and ensure mandatory trainings are completed by new hires and every existing employee in a timely manner
• Assist in the preparation of P&C reports and presentations to drive data-informed decision-making.
• Assist with P&C projects such as quarterly engagement surveys, pulse checks, TekConnect, Kickoff meetings, etc. 
• Engage with key stakeholders and external providers and vendors, such as payroll and benefits administrators, retirement plan providers and any PEO or performance management solutions.

Culture and Events 

• Be A Culture Champion - actively seek out ways to nurture and bring our culture to life in a way that inspires, energizes and rallies other employees
• Assist with the Swag Store, keep items up to date and develop a relationship with the vendor.
• Join our culture committee (TekConnect) and contribute to fostering a vibrant company culture by organizing engaging events and training sessions.
• Stay closely connected and aligned with our broader People team; contributing as an integral member of the People team, participating in weekly meetings and social events.
• Assist in creating an Employee recognition process.

Employee Relations/Support

• Build relationships and trust with our International teammates to be their support system and ensure they feel connected to the broader team.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings and events.
• Support employee offboarding processes, ensuring a smooth transition and maintaining compliance.
• Be a trusted resource for employee inquiries, providing essential information about HR policies, procedures, and programs.

Compliance/Policies and Procedures

• Provides administrative support (and research support) to the People Ops Manager for policy creation/review and compliance requirements.
• Propose and implement process improvements, maintain documentation, and collaborate with stakeholders

 

What You’ll Bring

• Bachelor degree from a college or university and 3-5 years of related experience in an administrative or coordinator role (HR Assistant, People Ops Coordinator) or an equivalent combination of education and experience
• A foundational understanding of HR practices, policies, procedures, and fundamentals used to identify and solve problems
• Knowledge and experience with Human Resources Information Systems preferred
• Strong interpersonal and communication skills (verbal and written) in a team environment.
• Proficiency in Google suite of applications