People Operations & Rewards Partner

The People Operations & Rewards Partner plays a key role in delivering a high-quality employee experience by supporting our benefits programs. This role is responsible for day-to-day benefits administration, data accuracy, compliance support, and analytical insights that help optimize our rewards offerings. The People Operations & Rewards Partner will collaborate closely across the broader People Operations & Rewards function, contributing to cross-functional projects, operational excellence, and cohesive employee experience.

Major Areas of Accountability
Benefits Administration

 

• Manage US and Canada employee benefits programs (medical, dental, vision, retirement, etc.) with accuracy and timeliness.
• Responsible for annual open enrollment, including system configuration, testing, employee communication, and vendor coordination.
• Interpret benefit plan provisions and policies to advise employees and internal partners on eligibility, coverage, and compliance requirements.
• Process benefits changes, enrollments, and qualifying life event requests.
• Responsible for resolving employee benefit issues and escalating or recommending process changes as needed.

Data & Systems

 

• Maintain benefits data integrity across HRIS, vendor platforms, and payroll systems using analytical skills to identify discrepancies and take corrective actions.
• Conduct audits, reconciliations, and invoice reviews, independently determining steps required to resolve variances.
• Monitor and troubleshoot HRIS and vendor file-feed errors, advising internal stakeholders on root causes and solutions.
• Manage and validate biweekly eligibility and enrollment file uploads to downstream benefit vendors, ensuring accuracy and timely delivery.
• Collaborate with Payroll to ensure accurate benefit deductions and partner with Finance on cost tracking and forecasting inputs.
  
  

Compliance & Governance

• Ensure compliance with all applicable laws and regulations, including ERISA, ACA, HIPAA, IRS/DOL requirements, provincial/territorial legislation in Canada, and internal audit standards.
• Support required filings and reporting (e.g., 5500s, nondiscrimination testing, ACA reporting, provincial reporting).
• Maintain up-to-date plan documentation, SPDs, policies, and procedure guides.
• Recommend process enhancements to strengthen internal controls and compliance practices.

 

Cross-Functional Collaboration

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• Act as collaborative partner within the People Operations & Rewards team, contributing to cross-functional initiatives.
• Contribute to team planning cycles, process reviews, and continuous improvement initiatives by identifying opportunities for enhanced efficiency and employee experience.
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.
• Other job duties as assigned

 

Basic Qualifications

 

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 1-3 years of experience in benefits administration
• Strong analytical skills with the ability to interpret data and spot trends.
• Ability to exercise sound judgment in interpreting policies, resolving issues, and recommending process improvements.
• High attention to detail, accuracy, and organizational skills.
• Excellent communication and customer service skills.
• Proficiency with HRIS systems and Microsoft Excel.
• Commitment to teamwork and a collaborative mindset.

 

Preferred Qualifications

 

• Prior experience with benefits compliance (ERISA, COBRA, ACA, HIPAA).
• Experience working with brokers, carriers, or third-party administrators.
• Experience in a multi-state employer environment with varying regulations.
• Knowledge of benefits pla