People Operations Generalist

About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.

With more than $217 million in funding and 85,000 organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the role

The People Team at Sentry knows that the best product and businesses are built by the best team. Sentry is looking for our first Canadian People Operations Generalist who is passionate about supporting our employees in our day-to-day people operations, can promote positive employee engagement, and help foster an internal culture our employees love. We’re looking for a self-motivated, resourceful, and reliable doer who loves organization. If you thrive on creating and maintaining a warm and inclusive space and working in a fast-paced, ever-changing environment, look no further! Hello….is it you we’re looking for?

In this role you will

• Serve as the first point of contact for our Canadian Sentaurs regarding benefits, policies, programs, and any other general inquiries with a service-minded approach
• Collaborate closely with our global People Operations team including people operations, talent acquisition, and workplace experience
• Responsible for local immigration cases with support from our people operations team and local council. Assist our immigration partners with ongoing cases
• Manage and resolve basic employee relations issues, and escalate when needed
• Provide support to local employees in various HR-related topics such as leaves and compensation, and resolve any issues that may arise
• Provide backup support for day-to-day onboarding, offboarding, and other employee lifecycle events
• Partner with HRBP on initiatives, programs, or employee concerns that require local support and engagement
• Coach managers in appropriate people management best practices, i.e., performance management, discipline, reward and recognition, and retention strategies
• Assist with processing and maintaining accurate employee records and data changes utilizing our various HR systems
• Conduct research and implement directives to maintain legislative compliance in Canada
• Partner with other members of the People team, and wider G&A organization on various projects as needed

You’ll love this job if you

• Work autonomously and are eager to show off your skills in building efficient, scalable, and compliant processes
• Understand how to work in a shared service model, but also take ownership of the HR tasks
• Enjoy working closely with all levels of professionals across G&A and broadening your skillset to beyond just People Ops
• Are eager to learn and grow with our People Ops team as we scale to support a rapidly growing organization
• Have a high EQ and a natural ability to build strong, trusting relationships in diverse departments

Qualifications

• BA/BS in Business, Human Resource Management, or related field with minimum of 4 years experience with a Canadian based company
• Human Resources knowledge of Federal, Provincial and Local laws and regulations
• You possess excellent communication, organization, and data management skills
• You have the discipline to organize and prioritize projects as well as be flexible in a fast-paced environment with changing demands
• You can apply critical thinking skills and exercise sound judgment in a solution-focused approach to problem-solving
• You act ethically and maintain highly confidential and proprietary information that impacts employees and the business
• You are a proactive and self-directed learner
• You have consistent attention to detail and understand the importance of getting the small stuff right
• Benefits administration and experience working with software such as MS Office, G Suite, Jira, Lattice, and HRIS platforms a plus

COVID Vaccine Required - Reasonable Accommodations for Medical or Religious Reasons Considered

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $80,000 to $220,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A succes