People & Culture Coordinator

Worker Type:

Employee

Job Description:

Duties & Responsibilities

Recruitment & Selection

• Partner with department managers to activate new requisitions, monitor incoming resumes and set up interviews 
• Conduct brief applicant phone screens as requested
• Schedule timely interviews and recap meetings for candidates and hiring managers across multiple time zones and locations
• Track performance and open positions through established metrics and processes
• Manage clear communications with candidates during the process and after to ensure high-quality candidate experience.
• Coordinate offer letters and background checks for all new hires

HRIS

• Timely and error-free maintenance of employee data in the Workday system.
• Demonstrate a sound knowledge of the Workday system in order to correct data, remove obstacles for managers and effectively utilize the system.
• Provide reports as needed
• Act as a back-up for payroll as needed
• Periodically audit the system for missing information and execute on a plan to correct the situation

Benefits Administration

• Administer health and welfare plans, including enrollments, changes and terminations as well as invoice management and reporting
• Provide support for audits and data requests associated with the Company’s benefit plans
• Act as Leave Administrator to timely and consistently manage employee requests for FMLA, STD and ADA.
• Participate collaboratively to assist in improving communications, education materials, tools and guidelines to drive employee plan utilization and improve preventative healthcare plan usage

General HR Administration

• Coordinates new hire and benefits onboarding for new employees
• Manage the P&C mailbox and takes primary responsibility for drafting company announcement that are consistent in style and tone
• Plans and tracks training for all employees using a third party content.
• Maintains an electronic filing system, ensuring accuracy and completeness of confidential employee files and records
• Coordinates and processes departures, exit interviews and offboarding.
• Support the documentation and data entry related to employee transfers, promotions, offer letters, and salary changes.
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, employment verifications, unemployment, etc.; refers more complex questions to appropriate senior-level People & Culture staff or management.
• Timely completion of Form I-9, verifies I-9 documentation and maintain I-9 files.
• Streamline HR process to ensure operations run smoothly and to enhance the customer experience
• Prepare reports and presents findings as requested.
• Assist People & Culture Team on company culture initiates and special projects.
• Maintain a consistent in-person presence in our business, both in coffeebars and on the production floor.
• Perform other duties as assigned.

Job Requirements

Education and/or Experience:

• At least two years of Human Resources experience
• Ability to proactively manage multiple projects in fast paced, change oriented environment.
• Knowledge of FMLA, ADA and employment law is strongly preferred
• Knowledge of HR best practices is a plus

Qualifications:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Outstanding work ethic and excellent interpersonal and customer service skills, with ability to work well within a team
• Strong organizational, prioritization and project management skills
• Excellent communication skills, strong analytical skills and ability to problem solve and make sound decisions
• Must have strong attention to detail, be highly responsive and able to prioritize and meet tight deadlines in a fast-paced environment
• Ability to adapt to changing business priorities and environment
• High level of maturity and discretion; experience dealing with highly confidential information
• Proficiency in extracting and manipulating data to create meaningful reports
• A willingness to collaborate and assist whenever, wherever needed
• Highly computer literate with strong knowledge of , Microsoft Office Suite or Google Suite
• Ability to read and speak English proficiently

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employe