People Business Partner

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 5/27/2025

Location: Remote - North America

Hi there!

Join us as a People Business Partner, where you'll have the opportunity to solve meaningful problems, support leaders in navigating team decisions, and help shape how we operate as a PBP/ER team. This role is perfect for someone with 5+ years of experience in HRBP or PBP roles, and who’s eager to leverage AI and automation to amplify the PBP/ER team’s impact. You'll bring an experimental mindset and hands-on experience with AI tools, enhancing our processes and boosting team efficiency. Your ability to bring structure to complexity—connecting insights to practical, scalable processes—will be key as we align our team’s work with broader business priorities.

In this role, you’ll be a strategic people business partner to leaders in our Build organization, supporting org design, coaching, team effectiveness, and performance. You’ll also play a key role in helping the PBP/ER team work smarter—using tools like Zapier and AI-enabled systems to test and improve how we operate. If you’re someone who’s comfortable in a fast-changing environment, values autonomy and ownership, and enjoys building systems as much as building relationships—this role could be a great fit.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• You have 5+ years of experience as a PBP/HRBP, working closely with senior leaders to support their teams.

• You’ve partnered with technical teams (engineering, product, design) and understand their pace, operating norms and challenges.

• You embrace an AI and Automation mindset, always on the lookout for innovative tools to streamline processes and enhance efficiency.

• You have proven experience with AI or automation tools to improve and innovate workflows

• You know how to build trust with senior leaders, balancing business needs with employee experience and doing both with sound judgment.

• You're data-savvy, turning engagement surveys and people metrics into actionable insights that drive business decisions.

• You navigate complex situations with sound judgment and empathy, ensuring both individual and business needs are met.

• You communicate with clarity and confidence, tailoring your message to influence diverse audiences.

• You know how to get things done in writing—not just clearly, but persuasively. You use written communication to influence, align, and drive action across teams and leaders.

• You’ve led or contributed to org design and workforce planning, helping shape how teams scale and evolve.

• You’ve supported change management efforts, helping leaders and teams navigate transitions effectively.

Things You’ll Do

• Lead the charge in leveraging AI and automation to revolutionize PBP/ER team workflows, making