PD Program Management Director

Position Title: Program Management Director Int – Product Development 

Location : Dallas, TX – Locals only - NO REMOTE , In-office presence required

Overview: 

Blue Yonder is a leading supply chain software company that provides intelligent solutions for businesses worldwide. Our mission is to help our clients optimize their supply chain operations through

cutting-edge technology and data-driven insights. We are looking for an experienced program management leader to oversee cross-functional programs in support of the strategic direction of

Blue Yonder with a special emphasis on bringing SaaS offerings to market. 

A primary focus area for this role pertains to the optimization of Blue Yonder’s evaluation methods for accurately monitoring and analyzing overall program strengths, risks, and areas of improvement. The Intermediate Program Management Director will ensure cross-functional program goals are met in respect to budget, planning, quality, performance and customer satisfaction for a portfolio of programs under this role’s purview A primary focus area for this role pertains to the optimization of Blue Yonder’s evaluation methods for accurately monitoring and analyzing overall program strengths, risks, and areas of improvement. The Intermediate Program Management Director will ensure cross-functional program goals are met in respect to budget, planning, quality, performance and customer satisfaction for a portfolio of programs under this role’s purview.  To this end, the Intermediate Program Management Director will be responsible for the performance of and enablement for the team who report to him/her.  Success will depend on developing, implementing, and managing people, processes, procedures, policies and tools to ensure program goals are achieved.  Ability to work with a multi-faceted, cross-functional team including Product Development, Product Management, Marketing, Partner Management, Sales, and Customer Success is a must. 

Primary Responsibilities: 

• Plan and execute programs to bring SaaS offerings to market and to convert existing on-premise offerings into full-fledged SaaS solutions 
• Identify and support systemic improvements to program execution through new tools, processes, policies, procedures, standardization of project lifecycle, and
•  best practices capture/sharing to support the organization’s strategic goals. 
• Work closely with senior management on product strategy, organization initiatives, program reviews and quality management. 
• Perform end-to-end program management starting from inception to customer site deployment of software products. 
• Manage cadence of product metrics review, actions and follow up, short/long term projects to address issues and process improvements 
  • Prepare weekly program status, generate Finance and PD Org reports
  • SaaS Cap tracking
  • Initiatives, Innovation, Customer Commitment tracking
  • Defect SLAs and Productivity tracking
  • Cross application Dependency tracking
  • NFR readiness
  • Security liaison - coordinate pen tests, environments, track exceptions 
  • Release Management

Required Experiences: 

• Proven 15+ years of experience in managing a large portfolio of Software Programs in Product space with SAAS offerings required, preferably in Supply chain Industry
• Bachelor’s degree in business or engineering related field of study  
• Excellent knowledge in using various tools like JIRA, Confluence, Aha and Reporting tools 
• Experience in interacting with VPs and higher for planning, budgeting, and strategic discussions 
• Leads project /program teams in the resolution of customer issues, negotiates win/win agreements and escalates project issues effectively.
• Accountable for reporting and tracking all finance, PD and productivity tracking
• Demonstrated experience managing cross functional teams to deliver comprehensive offerings or programs to market. 
• Collaborative, but confident leader who can ensure support from a diverse set of internal contributors to the overall mission of building a robust, external developer community 
• Technical expertise sufficient to enable thoughtful solutions to problems in the developer community context 
• Strong interpersonal, team and client relationship building skills 
• Excellent verbal and written communication skills, particularly presentation experience to senior levels of management 
• Strong analytical and problem-solving skills 
• Ability to organize and prioritize work, work independently and within ambiguity, produce deliverables, establish realistic goals and deadlines and manage changing priorities 

*LI-SR1

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