Payroll Operations Analyst, Shared Services

 

 

 

Job ID:  523818

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

 

Job Summary:
Reporting to the Senior Payroll Operations Manager, the Payroll Operations Analyst will be a key driver of efficiency, accuracy, scalability, and governance across a complex multi‑entity payroll environment, with a focus on payroll analytics, process optimization, system enhancements, and enterprise reporting rather than routine processing; the role centers on analyzing payroll data, identifying trends, improving workflows, and supporting system optimization, and is best suited for someone who is detail‑oriented, data‑savvy, and passionate about building smarter, more scalable processes that elevate the employee experience and strengthen compliance.

 

What Shared Services Does:

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
• Center of Excellence: Drives innovation and continuous improvement.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

 

Key Responsibilities:

Payroll Analytics & Reporting

• Develop, maintain, and automate payroll reports and dashboards to support business insights and decision‑making.
• Analyze payroll data to identify trends, discrepancies, and opportunities for improvement.
• Partner with Finance, HR, and leadership to provide data-driven recommendations.
• Monitor key payroll metrics (accuracy, timeliness, exceptions, audit findings).

Process Improvement & Optimization

• Evaluate existing payroll workflows and identify opportunities to streamline, standardize, and automate processes.
• Lead or support continuous improvement initiatives to enhance efficiency and reduce manual work.
• Document payroll processes, SOPs, and controls to ensure consistency and compliance.
• Collaborate with cross-functional teams to improve upstream and downstream processes impacting payroll.

Systems & Technology

• Support payroll system enhancements, configuration updates, and testing activities.
• Partner with HRIS and IT teams to troubleshoot issues and optimize system performance.
• Assist in evaluating new tools, integrations, and technologies that improve payroll operations.

Mergers & Acquisitions (M&A) Payroll Support

• Serve as a payroll subject matter expert for M&A activities, employee data validation, risk assessments, and integration planning
• Support payroll conversions including balance loads to produce correct monthly, quarterly and annual tax reporting
• Work closely with M&A team to ensure a smooth transition. Including documentation storage oversight

Deferred Compensation & Specialized Pay

• Calculate, validate, and coordinate funding for deferred compensation programs, including non‑qualified deferred compensation (NQDC), executive plans, and other complex compensation arrangements.
• Support payroll processing and compliance related to bonuses, severance, equity compensation, and executive payroll
• Partner with Finance, Tre