Payroll & HRIS Manager - OTB NA
OTBAbout the role
About OTB Group
OTB is an international fashion group comprising the iconic, unconventional brands Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. It also controls the Staff International and Brave Kid companies and holds a stake in American brand Amiri. OTB ā short for "Only The Brave" ā believes in the possibility of pushing beyond the frontiers of fashion and style to support the creativity of international talents and express in full the innovative spirit and uncompromising courage of its founder and chairman, Renzo Rosso. With more than 6,000 employees worldwide, the Group is founded on a digital approach centred on the consumer, a concrete long-term commitment to the creation of a sustainable, technologically driven business, and close attention to social issues through the OTB Foundation.
The Payroll & HRIS Manager is responsible for leading the end-to-end payroll function across the U.S., and auditing Mexico for a multi-brand retail organization, ensuring accuracy, compliance, and a best-in-class employee experience. This role oversees biweekly payroll processing for all store and corporate employees, while also owning the integrity, governance, and optimization of HRIS and payroll systems. This role reports to Director, Total Rewards.Ā
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Serving as a strategic partner to HR, Store Operations, Finance, and external vendors, this role drives continuous improvement across payroll operations, data management, and system integrations (e.g., SuccessFactors, ADP WFN). The Payroll & HRIS Manager ensures processes are audit-ready, compliant with all regulatory requirements, and aligned with evolving business needs.
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This role combines operational leadership with systems expertise, playing a critical role in enhancing data accuracy, scalability, and employee trust.
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Payroll Operations & Leadership
- Lead the preparation, processing, and audit of biweekly USA multi-state, Canada and Mexico payroll across retail and corporate populations
- Oversee payroll inputs including timecards, overtime, PTO, holiday pay, commissions, retro pay, changes and corrections
- Ensure accurate processing of employee lifecycle transactions (new hires, terminations, pay changes, bonuses, and deductions)
- Own compliance with state-specific final pay requirements and payroll regulations for USA, Canada and support Mexico HR partner
- Guide and mentor HR team members, establishing clear standards for accuracy, timeliness, and service
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HRIS & Systems Management
- Own and optimize HRIS and payroll systems (e.g., SuccessFactors, ADP WFN, ADP Canada and support Mexico HR partner), ensuring seamless integration, data integrity, and system efficiency
- Partner with HRIS, IT, Finance, and vendors to implement enhancements, upgrades, and system fixes
- Establish and maintain data governance standards, ensuring accuracy across employee data, payroll records, and reporting structures
- Lead system-related projects including implementations, process automation, and reporting enhancements
- Develop and maintain documentation for HRIS and payroll workflows, controls, and SOPs
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Compliance, Audit & Controls
- Ensure payroll operations comply with all federal, state, provincial, and local wage and hour laws
- Lead pre- and post-payroll audits, variance analysis, and reconciliation processes
- Lead monthly data reports
- Partner with HR, Legal, and external advisors to interpret and implement regulatory changes
- Support internal and external audits, ensuring complete, accurate, and timely documentation
- Maintain strict confidentiality and uphold data privacy standards
- Employee Experience & Service Delivery
- Serve as escalation point for complex payroll and HRIS-related inquiries
- Drive a high-service, solution-oriented approach to resolving payroll discrepancies
- Educate managers and employees on payroll processes, policies, and system tools
- Oversee year-end activities including W-2 processing, corrections, labor law requirements and communications
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Cross-Functional Partnership
- Collaborate with HR, Finance, Store Operations, and Total Rewards to ensure ali
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