Payroll Delivery Senior Associate

Position: Payroll Delivery, Senior Associate - Norway

Location: Europe (fully remote)

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Job Summary

To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required

Key Responsibilities

• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs

• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs

• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks

• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities

• Ensure Tickets and Calls are responded within SLA timescales and to a high standard

• Support System Maintenance Testing

• Liaise and transact with Third Parties

• SOC Controls completed on time and with the necessary evidences

• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence

• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice

• Maintenance of DWIs to ensure processes are up to date and reflective of the service

• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate

• Highlight to Service Manager any deviations from the standard scope of service

• Ability to recognize and deal appropriately with sensitive and confidential information

• Time Recording to be completed accurately and on time

• Strada Security Standards are adhered and followed

• Contribute to team meetings and raise any issues immediately to your Service Manager

• Ensure you are up to date with all Strada HR announcements and communications

• Build good relationships with all lines of businesses where appropriate

• Update internal stakeholders, when needed, in a timely and accurate way

• Participates in projects and activities as needed and assigned

Knowledge, Skills, Abilities, and Experience

Knowledge, Education, Certification, Skills & Technical Proficiencies

• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

• English and Danish

• Experience working with HR and payroll data

Work Experience

• At least 2 years’ experience in a payroll role

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

• Flexibility to support a global and fast paced environment

• Attention to detail

• Excellent written and verbal skills

• Self-motivated and a willingness to learn

• Ability to collaborate and work in a team environment, as well as independently while adhering to processes a