Payments Migration Specialist

<div class="p-rich_text_section"> <h3><strong>Payments Migration Specialist</strong></h3> <h3><strong>Position Overview</strong></h3> <p>We are seeking a highly motivated <strong>Payments Migration Specialist</strong> to lead our customers' transition from legacy independent sales organizations (ISOs) and third-party gateways to our integrated payments solution. This is a critical role within our vertical SaaS platform, requiring a blend of deep technical payment expertise, commercial acumen, and high-touch customer consultation.</p> <p>The ideal candidate will have extensive experience in merchant account management and the technical requirements of migrating complex payment systems while maintaining business continuity.</p> <h3><strong>Key Responsibilities</strong></h3> <ul> <li><strong>Lead Payment Migrations:</strong> Execute the end-to-end migration of customers from legacy ISOs and third-party gateways to our integrated payments product.</li> <li><strong>Customer Consultation:</strong> Partner with clients to understand their current payment workflows and design tailored migration plans that minimize downtime.</li> <li><strong>Merchant Statement Analysis:</strong> Review existing merchant statements to generate proposals that maintain effective costs post-migration while ensuring company margin.</li> <li><strong>Stakeholder Management:</strong> Act as the primary bridge between the client and our internal product, engineering, and customer success teams to ensure alignment.</li> <li><strong>Relationship Management:</strong> Serve as the main point of contact during the migration, ensuring high customer satisfaction and identifying future sales opportunities.</li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li><strong>Industry Expertise:</strong> 3+ years of experience in a payments-focused role (Fintech, Merchant Services, or SaaS) with direct experience managing system migrations.</li> <li><strong>Domain Knowledge:</strong> In-depth understanding of ISOs, payment gateways (e.g., Stripe, PayPal, Adyen), and merchant account services.</li> <li><strong>Technical Literacy:</strong> Familiarity with API-based payment integrations and the technical flow of payment processing.</li> <li><strong>Compliance Awareness:</strong> Strong knowledge of PCI-DSS compliance, security standards, and industry-specific regulations.</li> <li><strong>Communication:</strong> Exceptional interpersonal skills with the ability to translate technical payment concepts into clear, value-driven language for customers.</li> <li><strong>Execution:<