Patient Services Manager 2

Role Overview

Make a Meaningful Impact in a 4-Star Rated Facility!

 

Sodexo is seeking a Patient Services Manager 2 for NYC Health + Hospitals/Coler an 815-bed skilled nursing and short-term care facility located on beautiful Roosevelt Island in New York City. Coler is nationally recognized for its specialized memory care program and is proud to hold a 4-Star Quality rating.

Why Coler?

• Free parking on-site

• Newly renovated staff gym

• Easy access via subway, bus, car, and tram

• Collaborative team environment with opportunities for growth

As the Patient Services Manager 2, you will oversee the daily operations of patient dining services while ensuring high standards in safety, quality, and service. In this role, you will lead a large team of 85+ union employees and be instrumental in fostering a positive and productive work environment.

 

If you’re ready to take the next step in your healthcare food service management career—apply today and grow with purpose at Coler.

What You'll Do

• Manage and support patient tray line operations

• Conduct patient rounding to ensure satisfaction and service quality

• Oversee purchasing and ordering of food and supplies

• Create and manage staff schedules to ensure operational coverage

• Lead, train, and develop frontline union staff

• Ensure compliance with regulatory and food safety standards

• Partner with clinical teams to support nutrition care plans

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

We’re looking for candidates who have:

• Experience managing union employees in a healthcare or long-term care environment

• Hands-on knowledge of purchasing and food ordering systems

• A collaborative leadership style with a focus on service excellence

• Strong organizational and communication skills

• A commitment to patient care and operational efficiency

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.