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Patient Service Representative (PSR) - Operations (Chicago)
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 10 Jun 2026
💰 $58,000/yr($38,000/yr – $58,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
POSITION REQUIREMENTS:
Monday-Friday (1 day off during the week)
Every Saturday 7:30-12n
Pay Range
$19.80 - $29.70BILINGUAL SPANISH PREFERRED
Major Responsibilities:
- Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
- Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems.
- Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety.
- Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
- Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issue
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