Patient Scheduling Representative - Days

• Patient Service Representative - Swedish Professional Plaza
• Location: Swedish Hospital - Chicago, IL
• Full time, 40 hours/week
• Hours: 7:30am-5:00pm
• Monday - Friday

What you will need:

• High School graduate required
• Preferred two or more years of health related college course work.
• Preferred one year experience in hospital admissions, hospital department scheduling, or in physician office scheduling

General Summary:

Provides scheduling and determines need for medical triage for patients needing appointments or other services for Family Medicine, Internal Medicine or Pediatrics in the Swedish Medical Group at the Foster Medical Pavilion location.  Verifies demographic information, insurance benefits and eligibility in order to ensure appropriate reimbursement for services.  Refers patients to Biller to make arrangements and informs patients of financial assistance procedures as appropriate. Provides initial determination of those patients who require medical triage services and transfers calls appropriately.  Provides outstanding customer service and satisfaction ensuring all patients feel welcome at SH and in the Swedish Covenant Medical Group. Enables easy, convenient access to the services they need in a friendly, efficient and timely manner. Functions within the Swedish Medical Group Call Center at the Foster Medical Pavilion as part of a team to provide superior service and satisfaction to all internal and external customers.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities