Patient Scheduling Assistant | CentraCare Connect

Find your purpose as a Patient Scheduling Assistant with CentraCare!  The Patient Scheduling Assistant (PSA) will work at our South Point location off of Clearwater Road in St. Cloud within a fast-paced team structured call center environment for training, then will move to a work from home structure. The PSA will be answering phone calls from patients calling their primary and specialty care clinics and will be responsible for completing patient registration and scheduling over the phone. This position will have no face-to-face contact with patients. The PSA will also be responsible for providing superior customer service by effectively communicating with a diverse age and ethnic population in an audible, friendly, and professional voice. 

Schedule

• Part-time 40 hours every 2 weeks 

• Evenings | Wed, Thurs, & Fri 5p-9p; e/o weekend 2p-10:30p; occasional holidays

• Work from home after in-person training; in-person training Mon-Fri Day FT hours

Pay and Benefits

• Starting wage $18.28 per hour; exact pay determined by years of related experience; shift differential pay offered for evenings and wknds. 

  • Pay range: $17.00-$25.54 per hour

• Benefits: medical, dental, PTO, retirement, employee discounts and more!

• Tuition reimbursement and college grant programs available. 

Qualifications 

• High school graduate or equivalent required.

• Two years’ previous call center or health care experience required.

• Associates degree in a related field preferred.

• Strong knowledge of computer programs including Microsoft Office Products is required.

** Approximately 4 weeks of full-time in-office training.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.