Patient Education Resource Center Assistant

Performs a variety of duties related to helping clients in the Barbara Woodward Lips – Patient Education Center find approved print and electronic information, as well as other clerical duties. Receives and screens phone calls; greets patients, visitors, and other clients; directs callers and visitors appropriately. Schedules appointments. Performs various duties including typing, filing, data entry, mail management, and ordering and organizing supplies in support of work unit functions. Collects and maintains the Center data. Tasks performed independently after receiving direction.

This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications: 

High School graduate with post high school experience in the health care or library science field. Associate Degree in health care field preferred. 

Additional Qualifications: 

Must be able to operate office equipment, including computer, phone, fax, copier, and other job-specific technology. Experience using word processing, spread sheet, and database applications preferred. Required clerical aptitude and understanding of office practices including filing. Must possess good written and oral communication skills, which contribute to a cooperative and productive team atmosphere. Must be adaptable and flexible in a changing work environment, which requires handling multiple tasks and upgrading skills. Mastery of medical terminology and experience conducting information searches is preferred. Basic Life Support (BLS) certificate within six months of hire. 

License or Certifications: 

Maintains BLS training.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.