Patient Concierge, Front Desk Associate
Cardinal HealthAbout the role
This position is located at:
South Bay Radiation Oncology Center
959 Lane Ave
Chula Vista, CA 91914
The Patient Concierge, Front Desk Associate coordinates medical services such as scheduling appointments, referrals, and other necessary services at South Bay Radiation Oncology Center. They are the first point of contact when patients enter the facility, and therefore must maintain excellent customer service in a busy outpatient radiation oncology center.
This position full time, Monday – Friday, 8:00 am to 5:00pm.
Responsibilities
- Greet patients both in person and over the phone
- Schedule and re-schedule appointments
- Verify patient demographics and insurance information, updating patient records as needed
- Coordinate the overall flow and functions of the front desk
- Other duties as assigned
Qualifications
- 1-3 years of experience, preferred
- High School Diploma, GED or equivalent work experience, preferred
- Must be able to multi-task
- Previous customer service experience is a plus
- Knowledge of medical terminology, preferred
Anticipated hourly range: $16.80 per hour - $25.30 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 8/12/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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