Patient Care Support Services Coordinator

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time hybrid position offers competitive pay, generous benefits and a supportive work environment.

The Patient Care Support Services Coordinator supports the Patient Care Support Services Manager by coordinating completion of PCSS processes and procedures in compliance with organization policies and procedures and applicable laws and regulations.

Bi-lingual in Spanish, Cantonese, Mandarin a plus!!

Schedule:

Hybrid; Monday - Friday; 8:30am - 5:00pm; includes rotating weekends and holidays

Location:

Larkspur; occasional travel to offices in Sonoma and S.F.

Essential Duties & Responsibilities include (but are not limited to):

• Complete routine chart audits at time of admission, discharge, and death for reporting at Quality Meetings
• Use electronic reporting systems to obtain patient data as requested
• Serve as central contact person for clinical staff and managers regarding patient medical records
• Identify, develop, and implement opportunities for additional or improved work methods to ensure accordance with policy and agency mission and goals

Education/Experience:

• Associates Degree (AA); or equivalent combination of education and experience
• Minimum of one year experience performing clerical/administrative tasks in a leadership role, preferably in a health care

Pay Range:
$25.00 - $30.00 hourly

By the Bay Health is proud to serve our community as an equal employment opportunity employer.  Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.