Patient Care Coordinator

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Rehabilitation Institute - E.W. Bickle Centre
Department: South 4 Progressive and Geriatric Rehabilitation Unit
Reports to: Program Services Manager
Salary Range: $89,398- $111,753 per annum 
Hours: 37.5 Hours per Week
Shifts: Days
Status: Permanent Full-Time 
Closing Date: September 3, 2026

Position Summary

As an integral member of the inter-professional team, the Patient Care Coordinator (PCC) acts as a clinical resource for the inter-professional teams. The PCC will be reporting to the CCC Program Services Managers.

Duties

• Play a leadership role in providing direction, ongoing development for nursing staff and other inter-professional team members in the clinical areas
• Perform financial/administrative responsibilities to ensure efficient and effective unit operation
• Contribute to staff development by promoting and ensuring a supportive/collaborative learning environment based on the principles of adult learning and practice standards for staff and students
• Perform human resources responsibilities in collaboration with the clinical program services manager
• Liaise with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection/reporting) and ongoing continuous

Qualifications

• Registration with the appropriate regulatory College
• Baccalaureate degree in one of the required Health Professions; Masters degree (or equivalent) is preferred
• Basic Cardiac life Support (B.C.L.S.) program required
• Three (3) years of relevant clinical experience, including experience with complex medical patient management is required
• Demonstrates membership within a professional association and/or professional interest groups related to practice preferred
• Demonstrated strong leadership and motivational skills, with ability to helping staff understand the relationship to their work and organizational goals
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skills
• Excellent decision making and problem-solving skills
• Clinical and patient teaching skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with the ability to multi-task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and