Patient Care Coordinator

Back In Action Physical Therapy (BIA) has 10 clinics across the central/SE Florida area and we are continuing to grow. The BIA team provides the best individualized patient care in the Ft. Lauderdale and surrounding areas.

We are currently looking for a FULL-TIME Patient Care Coordinator to provide front office duties for our Tamarac location.

We are looking for the BEST…. We want someone who is self-motivated and invests in our Core Values: Empathy, Compassion, Honesty, Integrity, and a Commitment-driven worth ethic.

Responsibilities:

• Managing all front office duties:
• Answering phones and greeting everyone with a smile
• Computerized scheduling using WebPT
• Basic Microsoft Excel reporting
• Performing insurance verifications/authorizations
• Exceptional customer service
• Basic patient care support to the physical therapists in a team-based environment

Previous medical experience & understanding of medical insurance preferred.

Job Type: Full-time

Pay: From $16.00 per hour (commensurate with experience)

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Life insurance
• Other Supplemental Insurances
• Paid time off
• Referral program

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Orthopedics
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• 8 hour shift, Monday through Friday

Work Location: In person

POSITION REQUIREMENTS:

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical or business office front desk management desirable but not required
• Insurance industry claims processing/management desirable but not required
• Attention to detail--mathematical and data processing
• Data processing proficiency—Practice management software, Microsoft Word
• Communication skills—written, verbal and general interactive
• Organizational skills—priority setting, file maintenance & report generation