Parts Sales/Support

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

 

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

 

Primary Location: United States (US) - Georgia  - Newnan  
Function: Operations
Title: Parts Sales/Support - 108099 
Onsite/Remote:Onsite Position

 

  

 

Your Responsibilities

 

As a Parts Sales/Support for John Deere located in Newnan, GA, you will provide information and assistance to dealers and customers as well as other functions within the company relative to service parts identification, product availability, price, and shipping of orders. In addition, you will:

 

• Be responsible for dealer parts order process within the United States and assist unit management in identifying emerging trends and parts forecasting
• Provide technical phone support and response to dealer branches for rush, machine down or stock parts orders
• Complete each part order from sale through invoicing and printing of the pick list
• Provide dealer assistance pertaining to part identification, substitutions, pricing and lead time
• Ensure dealer and customer orders are properly shipped and meet divisional metrics
• Unpack and store stock orders, maintain proper inventory locations and strict inventory management
• Enter all order receipts into the system
• Assist management in determining trends for parts forecasting
• Provide input to management on safety stock levels based on trends in volume and identified parts
• Operate forklift loading and unloading of trucks and shipping containers

 

VISA sponsorship is NOT available for this position.

What Skills You Need

 

• 2 or more years of Parts and Customer service experience
• Knowledge of equipment dealers and other channels
• 1 or more years of experience in using Excel, Microsoft Word, PowerPoint, Access, project and other Microsoft tools
• Cross functional work experience in areas such as accounting, manufacturing operations, warehousing and/or distribution, supply management, or marketing
• Forklift experience
• Ability to work independently

What Makes You Stand Out

 

• 1 or more years of heavy equipment parts experience
• 1 or more years of experience in parts operations, transportation, inventory management

Education

 

Ideally you will have a degree or equivalent related work experience in the following:

 

• High School Diploma or equivalent

 

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

• Flexible work arrangements
• Highly competitive base pay and performance bonuses
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous c