Parts Manager
Nextran Truck CentersAbout the role
Nextran Truck Centers
Parts Manager- Atlanta (College Park), GA
Are you looking to further develop your profession into a career? Are you driven by opportunity?
Nextran Truck Centers is hiring!
Our Employees Benefit from:
Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance
Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP
Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth
Summary: The Parts Manager will oversee the business and administrative aspects of the Parts Department. The Parts Manager has leadership roles in overseeing the day-to-day operations of the Parts Department. Their primary goals are to ensure their team delivers excellent customer service while also generating optimum revenue. They train staff; manage budgets and other financial matters; oversee inventory and purchasing; and coordinate major orders with vendors. They are also accountable to confirm their staff maintains a safe and clean work environment and adheres to all company policies and regulations.
Duties/ Responsibilities:
- Train staff.
- Organizes and oversees employees’ work and schedules.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with company policy.
- Assist all customers (retail and shop) in selecting required parts in a friendly,
professional, and efficient manner. - Answer phone calls, provide price quotes and other information.
- Provide and high level of service to internal and external customers.
- Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
- Follow up on Back ordered parts.
- Replenishes assigned inventory.
- Assists Outside Sales Representatives with their orders.
- Make sure all internal requests for parts are billed on service repair orders.
- Other Duties as Assigned.
Required Skills / Abilities:
- Excellent managerial and supervisory skills.
- Ability to perform well under pressure and understand the fluctuating needs for various replacement parts to excel in the role.
- Ability to read work orders submitted by service department.
- Excellent communication and interpersonal skills.
- Thorough understanding of how to use tools required for the trade.
- Computer proficiency.
Education and Experience:
- High school diploma or GED equivalent required.
- Minimum successful completion of technical school program and/or five (5) years of experience in automotive shops.
- 1 year of experience in parts counter sales, or an associate’s degree with one (1) year of experience in the industry.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers of employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals.
Reasoning Ability
Ability to solve problems and deal with a variety of variables in situations with only limited
resources. Ability to interpret a variety of instructions furnished in written, oral, or diagram
form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is:
- Regularly required to use hands to finger, handle, or feel and reach with hands and arms.
- The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl;
and talk or hear. - The employee is required to stand and sit for extende
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