Parts Advisor (APS NV)

Parts Advisor – Anderson Powersports

📍 Location: Reno, NV
📅 Employment Type: Full-Time
💼 Category: Automotive & Powersports Sales

About the Role:

Are you passionate about Powersports and love helping customers customize their rides? Anderson Powersports is seeking a Parts Advisor to assist customers in selecting, modifying, and accessorizing their watercraft and off-road vehicles. This role requires great customer service skills, an interest in Powersports, and the ability to build personalized accessory packages to enhance customers' experiences.

Key Responsibilities:

• Assist customers in selecting the right parts and accessories for their Powersports vehicles.
• Maintain a strong knowledge of Powersports parts, compatibility, and functionality.
• Provide exceptional customer service by listening to clients' needs and recommending solutions.
• Utilize merchandising skills to present and organize parts for easy customer access.
• Upsell and cross-sell accessories that complement customers’ purchases.
• Offer basic technical assistance or direct customers to additional resources.
• Keep inventory organized, manage orders, and maintain a tidy workspace.
• Think creatively to suggest unique customization options.
• Troubleshoot issues and find innovative solutions to meet customer needs.
• Clearly communicate product features and benefits to customers.

Qualifications & Experience:

• High school diploma or equivalent required.
• Prior sales or customer service experience preferred.
• Ability to read and comprehend instructions and product details.
• Strong communication skills and the ability to build relationships with customers.
• Computer proficiency for researching parts and processing orders.
• Valid driver’s license with a clean driving record.
• Must be able to pass a drug screening and background check.

Work Environment & Physical Demands:

• Primarily operates in the parts department, assisting customers at the counter.
• May involve picking out parts or organizing inventory.
• Requires standing, walking, bending, kneeling, and lifting up to 50 lbs.
• Vision abilities include close and distance vision, color recognition, and depth perception.
• Evenings and weekends may be required based on service department hours.
• Some travel may be required to transport parts between dealership locations.

Why Join Anderson Powersports?

• Be part of a fast-paced and exciting Powersports dealership.