Partner Program Operations Manager

 

 

About the role: 

The Sigma Computing Partnerships team is hiring for a Partner Program Operations Manager in our San Francisco office. This vital role will have two responsibilities:

• Your primary focus will be to launch and manage the Sigma partner program for SI and consulting partners. The Sigma services partner ecosystem is growing quickly to meet the demand for professional services around the modern data stack. To meet this demand, you will work closely with Partner leadership to operationalize the design of a new partner program, create and execute critical program processes, and communicate the benefits and requirements of the program to our services partners.
• Your secondary focus will be to manage operations for Sigma’s participation in our strategic technology partners’ programs, including the Snowflake Partner Network, the Databricks Technology Partner Program, and other programs as we grow.

The ideal candidate will have a proven track record managing a partner program at a high-growth SaaS company, a process-improvement orientation, and comfort operating in a fast-paced environment.

What you will be doing 

• Program operations: Establishing and executing operational processes to support the Sigma partner program, including (but not limited to):
  • Recruiting, signing and onboarding new partners, including managing contractual redlines with legal counterparts as needed
  • Managing inbound partner lead registrations and tracking status of resulting sales opportunities
  • Reconciling and paying incentive funds to partners
  • Measuring partners’ performance on program metrics relative to tier and specialization requirements
  • Tracking status of partner employees’ training and certification results
• Strategic partner operations: Executing key operational tasks for Sigma’s participation in the Snowflake and Databricks partner programs, including deal registration, customer references, and status of Sigma employee certifications
• Internal & external communication: Communicating with Sigma partners on Program-related topics, and enabling the Sigma sales organization on the partner program and how to interface with external partner programs
• Systems requirements: Identifying requirements for tooling improvements in support of making program processes as efficient as possible across the partner tech stack, and working with team and IT stakeholders to execute
• Market & competitive analysis: Benchmarking the Sigma partner program relative to peer and competitor programs to identify areas to improve

Required Qualifications

• 4+ years experience managing the partner program at a $100M+ ARR SaaS company
• Process improvement mindset, with a heavy focus on repeatability, scalability, and documentation
• Experience working cross-functionally with colleagues in Sales, Marketing, Legal and Finance in support of the partner program
• Familiarity with the partner tech stack, including Salesforce, Crossbeam, and Gong, and partner portals/PRM as a category
• Interest and excitement to build in Sigma, particularly using generative AI and Sigma Data Apps
• Comfort with ambiguity

Preferred Qualifications

• Knowledge and experience in the BI/analytics software industry
• Knowledge of the Snowflake, Databricks, Amazon Redshift and Google BigQuery partner ecosystems
• Experience working directly with SI/Consulting or Technology/ISV partners

Additional Job details

The base salary for this position is $130K - $150K annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for stock options as well as a comprehensive benefits package.

About us:

Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required.

Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a