Partner Program Manager

About the opportunity

The Partner Program Manager will play a critical role supporting the Field organization, specifically the Partnerships Team,  in owning the Partner Program strategy and executing on key initiatives to help drive engagement with our partner ecosystem. This role requires a candidate who has experience supporting Partnerships with the ability to work cross-functionally and help define and operationalize the Partner Program.  The candidate must be a strong leader, self-directed, well organized, detail-oriented, and possess excellent written and verbal communication skills.  

What to expect?

Partner Program

• Assist in the development, improvement, and implementation of our Solution Partner Program
• Update annual Solution Partner Program
• Manage Partner performance quarterly and enable Partnerships Team with accurate data points
• Audit and maintain inventory of signed partners
• Develop onboarding process of new partners in collaboration with Partner Enablement
• Lead partner communications strategy with support by marketing (e.g., monthly partner email, bi-weekly sales update)
• Develop MDF/Referral Commissions process and management 

Partner Ops

• Assist with day-to-day activities supported by Partnerships & RevOps
• Be a thought leader and go-to expert on resources and tools
• Keep Partnerships, Revenue Operations & Field Organization documentation up-to-date and relevant in company Wiki
• Work directly with key Partner leaders on critical strategic, organizational, and operational projects designed to increase revenue, productivity, and operational efficiency
• Work with cross-functional teams including Sales, Marketing, Finance, and Legal

What you need to be successful?

• 3+ years experience in Partnerships and Program Management; SAAS companies preferred
• Partner Portal experience preferred
• BS/BA in related field
• Deep Partner Program experience and expertise
• Cross-Functional Team Leadership & Project Management experience preferred
  

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

#LI-Remote #LI-KS1

Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlassian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice-controlled apps and more. 

We’re growing rapidly and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 750 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are pro