Partner Development Coordinator

Company Description

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility.

Job Description

As a Partner Development Coordinator, you will play a key role in onboarding new supplier offers and supporting the growth of existing ones. Your primary responsibility will be working in tandem with the Partner Development Associate Producer in support of the Partner Development Account Manager to build and maintain supplier offers on EBG’s platforms, including managing build requirements, product pricing, and listing content.

You will serve as the primary support for the Partner Development Account Manager, helping to ensure the optimal performance of supplier products across EBG’s platforms. The ideal candidate is detail‑oriented, adept at navigating backend systems, knowledgeable in website fundamentals, and able to respond quickly to changes to drive revenue growth and maximize client satisfaction.

Essential Functions

• Provide support to the Partner Development Account Manager for assigned supplier needs.
• Communicate internally to ensure partnership deliverables are met.
• Build, update, and continually optimize new and existing product offers in EBG’s proprietary backend system, including entering pricing, images, and offer copy.
• Collaborate with the API Support team to maintain product offers, troubleshoot issues, and optimize website efficiency.
• Support the management of product inventory as needed.
• Develop and refine lead lists aligned with company strategy and product roadmap.
• Support Account Manager with outbound prospecting efforts, including outreach, introductory meetings, and pitch delivery for new supplier acquisition.
• Conduct regular audits of EBG platforms to ensure offer accuracy, brand alignment, and adherence to best practices.
• Perform market research to support the maintenance of EBG’s competitive positioning.
• Coordinate with internal teams to launch offers and execute campaigns.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 2 years of experience in ticketing systems or the ticketing/travel industry.
• Proficient in Microsoft applications and various internet browsers.
• Basic HTML proficiency a plus (e.g., fonts, colors, spacing, links).
• Strong organizational skills with the ability to multi‑task and maintain strong attention to detail.
• Collaborative, goal‑oriented team player who is resourceful and proactive.
• High‑energy, outgoing, and skilled in building strong professional relationships.
• Excellent written and verbal communication skills.
• Availability to work a 9am–6pm schedule, including onsite on Tuesdays and Thursdays, and other occasions as needed.
• Experience working with clients or business partners.

EBG uses an Automated Employment Decision Tool in our hiring process for NY positions to evaluate candidates' job-relevant skills and qualifications. The AEDT is in effect beginning March 8, 2025. This tool serves only as one component of our assessment and review process. A human hiring manager or company representative always makes the final hiring decision. Our AEDT has undergone an independent bias audit available for review at AEDT Bias Report .  For information about assessment methods accommodations please email TAEBGJobs@ebgsolutions.com. For information about data collection and retention practices, please see our privacy policy at https://ebgsolutions.com/applicant-privacy-policy

Additional Information

Entertainment Benefits Group offers outstanding employee benef