Partner Communications Associate

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:   

• Plan and execute programs and projects that support key priorities for ServiceNow partners
• Work effectively across ServiceNow with groups such as email marketing, operations, social, events and partner product management to achieve joint business goals
• Support development of content and strategy (partner guide, newsletters, badges + more.)
• Develop recommendations for new growth initiatives, platforms and programs based on business goals, competitive analysis/benchmarking and emerging trends
• Ensure accuracy and end-to-end tracking, measurement, and attribution of campaigns across the funnel stages and systems
• Work with our internal marketing systems to ensure maximum efficiency, data quality, and innovation.
• Be a liaison into the partner experience team

Qualifications

To be successful in this role you have:

• Currently enrolled in an accredited university and on track to graduate by June 2023
• 1-2 years of marketing experience in supporting community activities for a B2B SaaS company working closely with Marketing, Product and Engineering teams
• Strong project management skills with proven experience getting cross-functional projects over the line
• Experience collaborating with cross-functional teammates and external creative agencies to develop compelling, high-impact campaigns and programs across multiple channels
• Ability to work in a metrics-driven environment, with basic understanding of marketing to sales funnel, business intelligence, and lead management processes and technologies
• Experience in Marketo, Google Analytics, Adobe Analytics, or similar platforms for campaign setup, campaign orchestration, lead management, tracking, and reporting
• A passion for data and analysis, with a curiosity to get to the root of a problem and solve it
• Great communication skills that help you be at your best in a fully remote environment
• Excellent cross-team collaboration

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

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