Part-Time IT User Support Specialist
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Institute for Computational and Data Sciences (ICDS) seeks a talented and goal-oriented student to join our team working closely with our System Administrator. This role is very rewarding as the candidate will perform many tasks within our group to help build their resume’ and continue to learn from some of the best individuals in research and industry.
ICDS works with researchers from more than 70 academic departments from nearly all of Penn State’s academic colleges and campuses, facilitating new collaborations, funding new areas of research, collaborating to overcome computational and data science challenges, building a diverse community of scholars, and providing a robust supercomputer for the Penn State community, called Roar. ICDS seeks to equip researchers with the most cutting-edge computing tools and resources to further their science, and as a part of ICDS, you will be contributing to this goal.
This position will report to the Assistant Direct and has the potential to be performed fully remote or as a hybrid of remote and on-site work.
As a Part-Time IT Consultant Intern, your responsibilities include:
Work with ICDS staff to gain experience in supporting faculty and research groups. Enabling them to advance their research by compiling and testing software, as well as troubleshooting issues related to the groups' research.
Provide “Tier 1” Help Desk Support – via tickets, phone, zoom, or in-person consultation for our Roar and Roar Collab supercomputers.
Build and test scientific software applications on ICDS’ high-performance computing system.
Database design, implementation, and migration. Assist ICDS systems administrators in hardware procurement, hardware support, OS builds, software support, etc.
Data Management and creating tools to automate and clean up existing staff data.
Assist with Project Management and creating tools to better streamline projects.
Website development and maintenance
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