Part-Time Event Security

The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League’s southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful.

 An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program ‘Heroes Among Us’ honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey.

Job Title: Event Security Guard – Amerant Bank Arena
Department: Event Security
Reports To: Security Supervisor
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Amerant Bank Arena

 

Job Summary:

The Event Security of Amerant Bank Arena and The Florida Panthers are hiring personable, attentive individuals looking for a part time, event-based job full of excitement. Each position is vital to our operation and we are looking for hardworking, customer-service oriented candidates to fill these positions. Our Event Security team members play a pivotal role in creating a safe environment for our guests from the moment they enter the arena until the moment they depart.
Hours include approximately 15-25 hours per week (hours per week may vary due to event schedule), mostly nights, weekends, and possibly holidays.  Pay rate for this position is $17.50/hour.

 

Essential Functions: 

• Monitoring of access to restricted areas, exterior doors to the arena, and maintaining a secure environment for our visitors
• Controlling guest & vendor access to the Arena
• Checking credentials to control employee and visitor access to the arena during events
• Inspecting items that do not pass through magnetometers, possibly using a security wand to screen guests for prohibited items
• Monitor and respond to any security issues that may arise during an event
• Address security concerns and de-escalate conflicts professionally
• Provide excellent customer service to enhance the experience at Amerant Bank Arena
• Escorting of guests when needed
• Follow safety and security policies, programs, and procedures with the ability to manage crisis situations 
• Ability to handle radios, speaking openly and professionally demonstrating strong verbal and interpersonal skills with the ability to communicate effectively with other employees
• Report any and all incidents to Supervisor or Management
• Other duties as assigned

 

Qualifications:

• High School Diploma or Equivalent
• State of Florida D Security License preferred
• CPR/AED & First Aid Certification preferred
• Previous experience in security and customer service is a must
• Exhibit an upbeat, friendly service-oriented attitude, actively looking for ways to help people
• Passion to work with people and willingness to learn
• Excellent interpersonal, organizational, written and verbal communication skills
• Assertive, detail-oriented, team player with a professional demeanor
• Self-motivator with the ability to work alone if necessary
• Must have a flexible schedule and be available on weekend/overnights
• Have reliable transportation
• Must pass background check
  
  

 Competencies:

• Customer Service - Manages customer situations; responds promptly to customer needs and requests for service and assistance.
• Ethics – Treats coworkers and guests with respect; works with integrity to uphold the values of the organization
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Prob