Part-Time Customer Service Representative - Sandpoint

Work Site Location: NIC at Sandpoint
Work Schedule: 19.5 hours per week, Schedule expected to be Mon-Thurs with occasional Friday and Saturday hours required.

Hiring for 2 positions!

Starting pay range: $16.63 - $19.12

Job Summary:
Under limited supervision this position responds to customer requests for information regarding classes, records the information into a computer system for registration purposes, and provides referrals as appropriate. This position also facilitates test proctoring and provides general customer service and office support.

Job Description linked below; (some job boards may not include active links so please click Apply Now on the NIC website or go to www.nic.edu/jobs to see full details); 

 PT Customer Service Representative Sandpoint.docx

Minimum Qualifications
Education and Experience:  High school diploma or general education degree (GED); and a minimum of one year of full-time related experience and/or training is required.

Knowledge, Skills, and Abilities:
• Excellent customer service and interpersonal skills
• Excellent organizational, time management, and follow-up skills.
• Ability to work effectively both independently and with a small team.
• Ability to communicate effectively (oral and written).
• Highly proficient phone skills with the ability to accommodate customer/student needs and enrollments over the phone
• Ability to maintain and consistently demonstrate a positive attitude, high level of integrity and respect for others.
• Proficient skills using Microsoft Office applications, especially Outlook, Word, PowerPoint, and Excel
• Ability to operate standard office equipment including phone, fax, copier

Employment is contingent upon successful completion of background check and proof of degree if required for this position. 

Application materials include:  resume, cover letter

Applications ONLY accepted through the North Idaho College Website!