Overpayment Coordinator (EXECUTIVE I)

Agency :  Department of Human Services 

Opening Date:  06/26/2024
Closing Date/Time:  07/10/2024 
Salary:   Anticipated Salary: (Effective 7/1/24) $5,703 - $8,170 per month ($68,436 - $98,040 per year)  
Job Type:   Salaried 
County:   Sangamon  
Number of Vacancies:   3  
Plan/BU: RC062   

 

 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number 37848

Position Overview

The Office of Fiscal Services is seeking to hire a dynamic, organized, detail-oriented coordinator to perform professional work in identifying, developing, and implementing collection programs for the Bureau of Collections.  This position plans, organizes and implements procedures for the identification, referral of potential administrative support cases for Supplemental Nutrition Assistance Program (SNAP) and Cash Assistance overpayments; prepares small claims complaints; acts as the Bureau’s representative in overpayment proceedings; and as liaison between the Family Community Resource Centers and the Bureau of Collections staff regarding overpayments and recovery activities.

Job Responsibilities

1. Serves as an Overpayment Coordinator for the Bureau of Collections.
2. Reviews and responds to cases referred by caseworkers/Bureau of Collections staff for recalculations.
3. Serves as liaison between the Family Community Resource Centers and the Bureau of Collections staff for recalculations.
4. Initiates and prepares periodic reports regarding overpayment and administrative support activity in the designated areas.
5. Confers and makes recommendations to management staff regarding the appropriate referral of overpayment and administrative support accounts.
6. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above. 

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with coursework in business or public administration.
2. Requires one (1) year of responsible administrative experience in a public or business organization OR completion of an agency approved professional management training program.

 

SPECIALIZED SKILLS

1. Of the one (1) year of administrative experience, requires one (1) year of experience processing overpayments and maintaining accounts receivables, including