Outreach and Admin Assistant
BruntWorkAbout the role
This is a remote position.
Mon-Fri, 8am - 5pm AEST (40 hours a week)JOB DESCRIPTION: SALES/ADMIN SUPPORT SPECIALIST
Scope:
20 hours per week
Direct reporting to business owner
Handle all customer service and quote inquiries
Manage complete customer lifecycle from initial inquiry through to repeat business
Responsible for meeting outbound call targets and conversion metrics
Territory focus on Brisbane metropolitan area
Manage posting schedule for community Facebook groups
Requirements
Responsibilities:
Process and prepare quotes for incoming customer inquiries through GoHighLevel
Conduct outbound calls to previous clients for repeat service opportunities
Handle inbound customer service inquiries and manage client communications
Manage email and calendar scheduling
Post pre-designed advertisements in local Brisbane community Facebook groups
Track and maintain customer database for annual follow-ups
Process leads from various sources
Schedule and coordinate pressure cleaning service appointments
Requirements:
Strong sales and customer service background with proven experience in outbound calling
Excellent verbal and written communication skills in English
Experience with CRM systems (GoHighLevel experience a plus)
Ability to work independently and manage multiple tasks
Professional phone manner and ability to overcome customer objections
Basic social media platform knowledge, particularly Facebook community groups
Strong attention to detail and follow-through capabilities
Available to work Brisbane business hours
Benefits
Independent Contractor Perks:- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
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