Orthopedic Program Coordinator

Job Summary

The Orthopedic Program Coordinator oversees the daily operations and program development of the orthopedic service line, including sports medicine, total joint, and spine programs. This role ensures the delivery of high-quality, patient-centered care by coordinating between surgeons, hospital administration, and staff. The Coordinator is responsible for program management, process improvement, patient satisfaction, and regulatory compliance, contributing to the overall success of the orthopedic program.

Essential Functions

• Serves as the primary lead for the development, implementation, and management of the orthopedic service line, including sports medicine, total joint, and spine programs.
• Coordinates multidisciplinary team meetings with hospital administrators, unit directors, physicians, and staff to review program objectives and progress.
• Manages daily operations of the orthopedic unit, ensuring efficient patient intake, care delivery, and discharge processes.
• Develops and maintains standardized care plans, including pre-operative, post-operative, and discharge protocols in collaboration with surgeons.
• Monitors key performance indicators, including surgical outcomes, patient satisfaction, and operational efficiency, identifying areas for improvement and implementing corrective actions.
• Leads efforts to obtain and maintain advanced certifications, ensuring compliance with The Joint Commission (TJC) standards and other regulatory requirements.
• Oversees the creation and ongoing revision of unit-specific forms and patient education materials to enhance the patient experience.
• Coordinates quality improvement initiatives, tracking and reporting results to leadership, including outcomes, patient satisfaction, and progress against budget.
• Collaborates with hospital leadership to organize and supervise medical volunteers for community events sponsored by the hospital.
• Conducts quarterly service line meetings with physicians and staff to review program performance, address challenges, and align strategies.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Nursing, Healthcare Administration, or a related field preferred
• 4-6 years clinical experience in Orthopedic Nursing or Rehabilitation, including efficiency in implementing the joint protocols from pre-admission through discharge for patients required

Knowledge, Skills and Abilities

• Strong understanding of orthopedic care practices, including sports medicine, total joint, and spine surgery.
• Effective leadership and communication skills to coordinate multidisciplinary teams and foster collaboration.
• Analytical skills to evaluate performance metrics, identify trends, and drive improvements.
• Familiarity with regulatory standards, including The Joint Commission (TJC), and quality improvement processes.
• Proficiency in patient education, care planning, and program development.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support within 30 days of hire required
• CN-ORTHO - Certified Orthopedic RN preferred