Order to Cash Manager

At ChampionX we are building our key capabilities to accelerate and support our growth, thus Windrock is now seeking to hire an Order to Cash Manager in the Knoxville, TN office.

What’s in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
• Comprehensive benefits package that includes medical, dental, vision, 401(k) company matching and more!

 What you Will Do:

• The Order to Cash Manager performs moderately complex data entry into several business systems, including Oracle, ensuring accurate and expeditious processes are met in accordance with company policies and procedures.
• This position will also fulfill the position of lead role over the office administrator.  
• Coordinate product shipments for domestic and international shipments
• Enter orders in Oracle, including Booking, Release, Shipping and Invoices
• Coordinate and setup clients
• Collection management
• Lead function for Office Coordinator
• Back up for Field Service Orders, including order entry, invoices, field service revenue management, and collection management
• Answer questions and provides information about services
• Oversee electronic invoicing process and procedures, troubleshoot problems, and ensure accurate invoices are provided to our customers
• Support process improvement initiatives by creating documentation and training materials for some of our Order and Invoice processing procedures
• Handles general accounts receivable functions, as assigned
• Provide support and leadership to team members
• May train others on invoicing processes and procedures
• Effectively working in conjunction with other departments to ensure quality and delivery meet or exceed customer expectations
• Maintain confidentiality of all matters
• Other duties as assigned

Pre-employment Requirements

• Drug and Alcohol Test
• Criminal Background Check

 Minimum Qualifications:

• High School diploma or equivalent
• Two years of administrative and data entry work experience
• Two years Oracle system experience
• Previous Lead role in office environment
• Good oral and written communication skills
• Good math skills
• Good analytical and critical thinking skills
• Strong organizational and time management skills
• Strong computer skills, including Microsoft Office suite
• Excellent customer service skills
• Attention to detail
• Reliable and dependable
• Read, write and speak English fluently
• Must be able to work independently and possess a high level of self-motivation

Preferred Qualifications:

• Associate degree in business or related field or equivalent education and/or experience

 Physical Demands:

• Role is deemed safety sensitive and may be subject to employer or customer drug testing
• Employee is regularly required to talk or hear
• Employee is frequently required to sit with minimal standing, bending, and lifting
• Employee is frequently required to use hands and fingers to pick, feel, and/or inspect material. The employee will also reach with arms and hands as needed

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion 

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual o