Oracle Cloud ERP Technical Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of this Role

A technical role providing support of technology solutions that are complex in nature and related to Oracle Cloud ERP Fusion (SaaS), PAAS , and OIC environments for the core financial applications (including, but not limited to GL, AP, AR, FA, Purchasing, Projects, Inventory). The role will work within the ERP Production Support Team to understand requirements to determine the best technical solutions within the Oracle Cloud ERP Fusion Applications. This person should be able to think strategically and understand the bigger picture when developing solutions and engaging with our Business customers.

Responsibilities

• Responsible for application support, maintenance, documentation, testing, and validation as directed to ensure high availability

• Analyzes, code components, debugs, maintains and implements projects

• Works closely with end users to understand business needs

• Provides issue remediation and testing support across supported applications

• Assist Support Team members with day to day Technical issue resolution and enhancement requests.

• Applies a basic understanding of procedures, methodology, and application standards to include Payment Card Industry (PCI) security compliance

• Ensures development and implementation of  solutions that follow product development guidelines and are in line with established design standards

• Resolves or escalates issues as appropriate

• Support and establish communication to both technical and non-technical audiences

• Participate in code reviews and application tuning activities

• Maintain SOX Audit and application control/integrity requirements and SDLC/compliance 

• Work with Oracle through their support portal. 

Minimum Qualifications

• BS in Computer Science, Information Technology, Business / Management Information Systems, or related field

• At least 1-3  years of experience with Oracle SaaS, PaaS and OIC Applications

• Hands on development experience with OTBI and BI publisher report development

• Hands on OIC Integration development experience

• Hands-on experience with XML, SFTP

• Ability to identify and apply creative and innovative technical approaches to resolving product implementation and integration obstacles and problems.

• Must be able to analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary.

• Must be able to develop unit test scripts and coordinate with internal customers to perform User Acceptance Testing of designed system enhancements or custom solutions.

Preferred Qualifications

• Experience with Technical development in SCM and AR Modules Desirable

• Proven skills demonstrating strong judgment, problem-solving, and decision-making abilities

• Prefer to have some experience with VBCS, Autonomous Database and GIT Hub

What Are Our Desired Skills and Capabilities?

• Experience in designing, developing, and implementing interfaces, extensions, and reports in Oracle Cloud ERP Fusion Saas, Paas, OIC

• Strong understanding of Oracle Cloud infrastructure and integrations that connect multiple systems and platforms

• Knowledge of any integration platform like Oracle SOA/Oracle Integration Cloud

• Should have experience in implementation and support projects

• Ability to work independently and manage multiple task assignments

• Excellent interpersonal, organizational, presentation, and communication skills

• Ability to contribute to the software development lifecycle including analysis, design, configuration, programming and unit testing

• Ability to produce end-user and technical documentation and facilitate knowledge transfer.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, re