Operations Technical Training Specialist

Design and lead training programs that support manufacturing operations and align with business goals. This role assesses learning needs, develops standardized curricula, and partners with leaders and subject matter experts to create effective training solutions. Responsibilities include analyzing data and feedback to drive continuous improvement, managing LMS activities, supporting new product training, and coaching trainers through evaluations and development initiatives. The position collaborates across teams, ensures consistency in training processes, and builds external partnerships. Ideal candidates bring experience in learning & development within a technical or manufacturing environment, strong instructional design and analytical skills, and the ability to manage multiple priorities while influencing stakeholders across all levels.
 

Responsibilities

• Design, develop, and continuously improve training programs that support manufacturing operations and business goals
• Assess learning needs and translate them into structured training solutions, including curriculum, learning paths, and training materials
• Develop and standardize training content, processes, and frameworks to ensure consistency and scalability across teams and locations
• Analyze training data, learner feedback, and performance trends to identify gaps and drive measurable improvements
• Partner with business leaders and key stakeholders to align training initiatives with organizational priorities
• Collaborate with Subject Matter Experts to capture technical knowledge and convert it into effective learning experiences
• Design and implement training for new products to support timely and effective workforce readiness
• Deliver Train-the-Trainer sessions and support development of training team members
• Review and approve training documentation, labs, and On-the-Job Training (OJT) materials; support development of team capability in OJT creation
• Assess trainer performance through audits and evaluations; document findings and provide coaching to close gaps
• Develop and maintain training documentation, processes, and standards to improve consistency and efficiency
• Create and analyze surveys and reporting to evaluate training effectiveness
• Manage LMS-related activities, including enrollments, reporting, and communication of training requirements and updates
• Support hourly and salaried training programs as needed
• Build and maintain relationships with external partners, including local schools and state agencies
• Travel between facilities to support training needs and stakeholder engagement
• Cross-train across training functions to support a well-rounded and adaptable training program

 Qualifications

• Experience in Learning & Development, training program design, or a related field within a manufacturing or technical environment
• Strong ability to design, organize, and improve training programs that support operational and business goals
• Proven experience assessing learning needs and developing structured training solutions
• Solid understanding of instructional design principles, adult learning concepts, and blended learning approaches
• Experience working with Learning Management Systems (LMS), survey tools, and content development platforms
• Strong analytical skills with the ability to interpret data and drive improvements
• Ability to manage multiple projects and priorities while maintaining attention to detail
• Strong communication skills, with the ability to present ideas clearly across all levels of the organization
• Demonstrated ability to influence, guide, and support others without direct authority
• Experience working with Subject Matter Experts and cross-functional teams
• Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar)

 

Physical Requirements & Work Environment

The Training Specialist role at Vertiv operates across both office and manufacturing environments. This position includes a mix of standing, walking, and sitting throughout the day while supporting training delivery and program implementation.

This role may require:

• Frequent movem