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Operations Team Lead (1A)

iHerb
United Statesfull_timeVerifiedPosted 5 Jan 2026

About the role

Job Summary:

Under general supervision, the Warehouse Dept. Lead will lead departments to meet daily requirements, meet business goals, and pursue continuous improvements. Practices safety awareness; order consolidation, picking, packing, replenishment, shipping, receiving, inventorying, and re-warehousing. Processing must be completed in a timely manner to maintain established department and location standards/goals.

 

Job Expectations:

Loads and unloads trailers, scans merchandise, builds pallets and labels merchandise

Picks, packs and merges orders

Re-bags/Re-tickets, replenishes and/or stocks merchandise as needed

Verifies accuracy of production or location; may set or assign locations of products

Performs manual, computer or RF functions to enter data in systems

Manages flow based on available workload/orders

Communicate with leads from other departments, as needed

Document issues/challenges and report to management

Responsible for training, ensuring accuracy and maintaining productivity levels

Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures

Keeps work area neat and clean

Maintains standards of appearance according to location dress code

Follows all location Safety Guidelines

Ensures equipment and other department supplies are maintained

 

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

 

Knowledge, Skills and Abilities:

Required:

Ability to follow instructions and take directions

Ability to perform tasks consistently and accurately

Ability to read, write and perform basic math and computer operations

Attention to detail

Effective verbal and written communication skills

Ability to work as part of a team and interact effectively with others

 

Equipment Knowledge:

Ability to safely operate hand and power equipment according to procedure

 

Experience Requirements:

Generally requires a minimum of two (2) to three (3) years of related experience

 

Education Requirements:

High School Diploma preferred, or a combination of education and equivalent work experience.

 

 

This document contains confidential commercial information pursuant to iHerb Inc. Products

22780 Harley Knox Blvd., Perris, CA 92570, www.iHerb.com

 

 

 

 

Job Description

Title:

Warehouse Department Lead

Department:

Warehouse Operations

Reports to:

Warehouse Department Supervisor/Manager

Status:

Non-Exempt / Hourly

Date:

Effective: 09/29/2017

Revised:

 

 

 

 

Job Description

Title:

Warehouse Department Lead

Department:

Warehouse Operations

Reports to:

Warehouse Department Supervisor/Manager

Status:

Non-Exempt / Hourly

Date:

Effective: 09/29/2017

Revised:

 

 

This document contains confidential commercial information pursuant to iHerb Inc. Products

22780 Harley Knox Blvd., Perris, CA 92570, www.iHerb.com

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

 

Physical Demands:  The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 60 pounds.  Proper lifting techniques required. Reasonable accommodations may be

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Company

iHerb

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