Operations Support Specialist

Requisition Job Description

Operations Support Specialist is responsible for modeling and engineering Transmission and Distribution capital, O&M, Distribution Automation (DA), and Network Underground Services (NUS) projects in GE Energy Management Systems (DSCADA) and Siemens Spectrum Energy Management Systems (EMS). The role supports LTE conversion projects, real-time customer requests, and ongoing modeling and commissioning efforts. It also includes maintaining operational databases and developing system switching diagrams. The position requires coordination across multiple departments and the ability to manage multiple priorities.

 

Primary Responsibilities

• Model Transmission and Distribution capital, O&M, DA, NUS, and LTE conversion projects in DSCADA and EMS for GPC and ITS participants.
• Support ongoing modeling, checkout, and commissioning of projects with field engineers, DA technicians, and control centers.
• Respond in real-time to customer requests from the Transmission Control Center (TCC), Distribution Control Centers (DCCs), and field personnel.
• Perform DSCADA system stop/starts to apply database updates.
• Update and maintain the STOMP Operations database related to Power Cascade, new facilities, and associated information.
• Develop, modify, and update Transmission System Switching diagrams.
• Provide backup assistance to the Operations Support Communications team.

Requirements

• Bachelor’s degree required. 
• 5 years or more of related experience preferred.
• Ability to obtain Critical Infrastructure Protection (CIP) and Insider Threat Program (ITP) security clearance required. 

Preferences

• Bachelor's degree in Electrical Engineering, Computer Science, or Computer Engineering is a plus.
• Proficiency with GE and/or Siemens Energy Management Systems preferred.
• Experience with SCADA systems is a plus.
• Knowledge of SCADA hardware systems is a plus.

Skills and Competencies

• Strong proficiency in Microsoft Office applications.
• Strong teamwork and interpersonal skills.
• Excellent analytical and technical problem-solving abilities.
• Ability to manage multiple tasks and priorities simultaneously.
• Effective oral and written communication skills.

Mississippi Power, a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. For over 100 years, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state’s first electric public transportation bus in operation and with Forrest County Agriculture High School on the state’s first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country’s largest Domino’s franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power’s mission is to provide world-class value to our customers and communities every day.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everyt