Operations Supervisor

Overview

JOB SUMMARY:  Supervises the day-to-day activities related to transportation and warehousing operations to ensure that Distribution Center KPIs and governmental regulations are met. 

Responsibilities

ESSENTIAL FUNCTIONS:

Supervises the day-to-day activities of warehouse operations, including daily work assignments, monitoring productivity, accuracy, and KPIs, and identifying areas for improvement to meet or exceed Division standards and objectives. (30%)

Supervises the day-to-day activities of transportation operations (route overload cuts, personnel utilization, on-time performance, off-load rate, driver debriefing, etc.) to ensure established standards are met or exceeded. (20%)

Supervises assigned staff, providing training to ensure compliance with established standards for quality, sanitation, security, and safety. (20%)

Monitor fleet operations, including loading and dispatch times, vehicle and equipment utilization reports, and vehicle safety and maintenance to ensure compliance with GSF and DOT standards.  (10%)

Distributes daily productivity reports and monitors daily receiving to ensure compliance with such product-related issues as QIP testing, storage, HACCP food quality standards, and new product slotting. (10%)

Monitors staffing levels, including the weekly casual work schedule and relieving warehouse and transportation supervisors and leads as required, to ensure required work tasks can be achieved. (10%)

Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises between 20 and 100 employees

 

PERFORMANCE CATEGORIES

• Productivity/quality standards:  cases per hour
• Productivity/quality standards:  delivery efficiency and timeliness
• Productivity/quality standards:  accuracy, timeliness, thoroughness
• Budget
• Cost containment
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• Employee development
• Safety standards and procedures:  employees
• Safety standards and procedures:  facility and warehouse equipment

Qualifications

MINIMUM QUALIFICATIONS:  Education and experience equivalent to:

 

Education/Certification:

Bachelor’s degree in Business Administration from an accredited college or university.  DOT training with appropriate agencies.

 

Experience:

3 to 6 years of relevant work experience in warehouse and transportation operations, including inventory, and shipping and receiving

 

Knowledge, Skills and Abilities

 

Knowledge of (B/basic; J/journey; E/expert):

• Shipping and receiving concepts and techniques (E)
• Relevant safety policies, practices, and procedures (E)
• Transportation concepts and procedures (J)
• Transportation and logistics principles (J)
• DOT regulations, policies, and procedures (J)
• Supervisory concepts and techniques (J)
• PC word processing/spreadsheet software (J)
• Inventory control concepts and techniques (B)
• Labor contracts and labor union environment (B)

Skill and ability to:

• Supervise and motivate employees in a team-based environment
• Interpret transportation and warehouse anomalies and identify appropriate solutions
• Communicate and coordinate effectively with employees verbally and in writing
• Read and process written information with a high degree of accuracy
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF’s Values and Creed