Operations Manager / Security Compliance Lead

Company Overview:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.

 

eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.

Security Clearance: Active Public Trust or higher security clearance

Citizenship: US Citizen (MUST)

Location: Hybrid (Tentative). Work may be performed remotely, with potential onsite work in Washington, DC, pending final client confirmation.

 

Position Description:

The Operations Manager/Security Compliance Lead is responsible for maintaining the security, privacy, and operational continuity of the ICAM environment. This individual leads the development and execution of security plans, ensures compliance with HSPD-12, FICAM, FIPS, and NIST requirements, manages Authority to Operate (ATO) processes, and oversees continuous diagnostics, mitigation, and incident response. This leader also directs credentialing operations and operationalizes quality assurance and continuous improvement plans.

 

Must-Have Requirements:

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field.
• 7+ years of experience in security operations for federal identity or cybersecurity programs.
• In-depth knowledge of HSPD-12, FICAM, FIPS, NIST SP 800-53, and federal ATO processes.
• Security certification (CISSP, CISM, CISA).
• U.S. Citizenship and ability to obtain/maintain Public Trust or higher clearance.

 

Value-Added Experience:

• Security operations leadership for high-value assets in DHS/USCIS or comparable agencies.
• Delivery of CDM reporting and coordination with CISA or DHS cyber teams.
• Rapid operational onboarding and transition management.

Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.