About the Role:

Grade Level (for internal use):

The Team:                                  

Revenue Execution is a strategic partner to the frontline Revenue team, focused on improving operational efficiency, enhancing client experience, and driving revenue growth. We’re a global team of collaborative, results-driven professionals passionate about enabling our commercial teams to succeed. If you enjoy solving complex problems, working cross-functionally, and driving impact through programs and data, this role is for you.

Responsibilities & Impact:

As the Operations Manager on the Revenue Execution team, you will play a critical role in leading and optimizing internal programs, managing reporting and insights, and ensuring smooth team operations. You’ll serve as a key point of contact for cross-functional stakeholders, bring structure to our initiatives, and help scale best practices. Your work directly influences our ability to execute effectively and support the broader commercial organization.

• Program & Project Management: Lead the execution of key team programs and recurring initiatives (e.g., workshops, internal campaigns, special projects), ensuring alignment with strategic goals, adherence to timelines, and clarity of deliverables.

• Reporting & Analytics: Build and maintain dashboards, trackers, and performance reports (e.g., retention metrics, delayed renewals, program impact) to deliver actionable insights and support leadership decision-making.

• Cross-Functional Coordination: Serve as a key liaison between Revenue Execution and functions such as Sales Analytics, Tech, Order-to-Cash, and Revenue Operations to support ongoing enhancements, resolve issues, and align priorities.

• Stakeholder & Team Support: Manage communication workflows among Revenue, Enablement, and Operations teams—including program coordination & updates and preparation of executive-facing materials.

• Process Improvement: Identify areas for efficiency, automation, or standardization across team workflows, collaborating with internal teams to optimize systems, tools, and reporting.

• Change Management: Support large-scale initiatives (e.g., Project Lynx, Project Graphite) by coordinating Revenue Execution involvement, contributing data analysis, and helping integrate new workflows into the team’s operating model.

• Enablement & Onboarding Coordination: Work closely with Learning & Development and Revenue Execution managers to support onboarding, system access, knowledge checks, and internal education initiatives.

• Internal Communication & Culture: Prepare monthly team huddle content, promote engagement through friendly competitions and challenges, and help reinforce key behaviors and priorities across the team.

• Ad Hoc Support & Analysis: Respond to dynamic business needs by supporting leadership with data pulls, performance reviews, and urgent programmatic or operational requests.

What’s in it for you:

• Leadership & growth opportunity: Step into a leadership role with direct influence on high-impact projects.

• Cutting-edge tools: Use the latest technology and creative solutions to support sales and drive retention.

• Global collaboration: Work alongside cross-functional teams and diverse clients, building a worldwide network.

• Results-driven culture: Join a team where quality, innovation, and results are prioritized.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $87,522 to $100,000. Base salary ranges may vary by geographic location.

In addition to base compensation, this role is eligible for an incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires.

What We’re Looking For:

Basic Required Qualifications:

• Education: Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree is a plus.

• Experience: Minimum of 5 years in program management, business operations, or a related role, with a strong emphasis on reporting, analytics, and process improvement.

• Sales Experience: Background in sales, sales operations, or sales enablement, with a solid understanding of sales processes, retention strategies, and commercial workflows.

• Tech