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Operations Manager
Agile DefenseColorado Springs, United Statesfull_timeVerifiedPosted 2 May 2024
💰 $178,500/yr($119,000/yr – $178,500/yr)
About the role
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 304
Job Title: Operations Manager
Location: 250 Vandenburg Suite B016 Peterson SFB, Colorado 80916
Clearance Level: Active DoD - Top Secret SCI
Salary Range: $119,000 - $178,500 Required Certification(s): · Possess certifications as directed by DoDD 8140.01, DoDI 8140.02, and DoDM 8140.03 Advanced level.
SUMMARYThe purpose of this contract is to enable the J6 to provide enterprise ITSM in a consistent, reliable, and cost effective manner in support of N&NC mission. Through this contract, the J6 will modernize and deliver secure and resilient network communications.This position will lead the overall Operations of the N&NC environment, to include networks, system administration, service desks, VTC & access management.
JOB DUTIES AND RESPONSIBILITIES· The Operations Manager shall manage operations and be responsible for ITSM.· �� Coordinate modernization efforts for technologies and software in use throughout N&NC.· Increase efficiency within the various networks and systems.· Maintain and exceed agreed upon SLAs.· Work closely with the projects team to ensure that projects remain on track and specified milestones are reached.
SUPERVISORY DUTIES· Supervisor over section leads in the Operations section.
QUALIFICATIONS
Required Certifications· A current TS clearance with Sensitive Compartmented Information (SCI) eligibility.· Possess certifications as directed by DoDD 8140.01, DoDI 8140.02, and DoDM 8140.03 Advanced level.
Education, Background, and Years of Experience· A minimum of five years of experience supporting geographically dispersed teams.· A minimum of three years of experience with DoD Information Assurance (IA) policy and guidelines.· A minimum of six years of experience as an Operations Manager in a program environment.
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills· Ability to maintain a high level of accuracy and attention to detail while meeting time commitments. Exceptional organizational skills and follow through· Excellent relationship building skills and sound interpersonal skills, while maintaining a high level of professionalism
WORKING CONDITIONS
Environmental Conditions· Standard Office Environment.
Strength Demands· Light – 20 lbs. Maximum lifting with frequent lift/carry up to 10 lbs. A job is light if less lifting is involved but significant walking/standing is done or if done mostly sitting but requires push/pull on arm or leg controls.
Physical Requirements· Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
Happy - Be Infectious.Happiness multiplies and creates a positive andconnected environment where motivation andsatisfaction have an outsized effect oneverything we do.
Helpful - Be Supportive.Being helpful is the foundation of teamwork,resulting in a supportive atmosphere wherecollaboration flourishes, and collective successis celebrated.
Honest - Be Trustworthy.Honesty serves as our compass, ensuringtransparent communication and ethicalconduct, essential to who we are and thecomplex domains we support.
Humble - Be Grounded.Success is not achieved alone, humility ensuresa culture of mutual respect, encouraging opencommunication, and a willingness to learn fromone another and take on
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 304
Job Title: Operations Manager
Location: 250 Vandenburg Suite B016 Peterson SFB, Colorado 80916
Clearance Level: Active DoD - Top Secret SCI
Salary Range: $119,000 - $178,500 Required Certification(s): · Possess certifications as directed by DoDD 8140.01, DoDI 8140.02, and DoDM 8140.03 Advanced level.
SUMMARYThe purpose of this contract is to enable the J6 to provide enterprise ITSM in a consistent, reliable, and cost effective manner in support of N&NC mission. Through this contract, the J6 will modernize and deliver secure and resilient network communications.This position will lead the overall Operations of the N&NC environment, to include networks, system administration, service desks, VTC & access management.
JOB DUTIES AND RESPONSIBILITIES· The Operations Manager shall manage operations and be responsible for ITSM.· �� Coordinate modernization efforts for technologies and software in use throughout N&NC.· Increase efficiency within the various networks and systems.· Maintain and exceed agreed upon SLAs.· Work closely with the projects team to ensure that projects remain on track and specified milestones are reached.
SUPERVISORY DUTIES· Supervisor over section leads in the Operations section.
QUALIFICATIONS
Required Certifications· A current TS clearance with Sensitive Compartmented Information (SCI) eligibility.· Possess certifications as directed by DoDD 8140.01, DoDI 8140.02, and DoDM 8140.03 Advanced level.
Education, Background, and Years of Experience· A minimum of five years of experience supporting geographically dispersed teams.· A minimum of three years of experience with DoD Information Assurance (IA) policy and guidelines.· A minimum of six years of experience as an Operations Manager in a program environment.
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills· Ability to maintain a high level of accuracy and attention to detail while meeting time commitments. Exceptional organizational skills and follow through· Excellent relationship building skills and sound interpersonal skills, while maintaining a high level of professionalism
WORKING CONDITIONS
Environmental Conditions· Standard Office Environment.
Strength Demands· Light – 20 lbs. Maximum lifting with frequent lift/carry up to 10 lbs. A job is light if less lifting is involved but significant walking/standing is done or if done mostly sitting but requires push/pull on arm or leg controls.
Physical Requirements· Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
Happy - Be Infectious.Happiness multiplies and creates a positive andconnected environment where motivation andsatisfaction have an outsized effect oneverything we do.
Helpful - Be Supportive.Being helpful is the foundation of teamwork,resulting in a supportive atmosphere wherecollaboration flourishes, and collective successis celebrated.
Honest - Be Trustworthy.Honesty serves as our compass, ensuringtransparent communication and ethicalconduct, essential to who we are and thecomplex domains we support.
Humble - Be Grounded.Success is not achieved alone, humility ensuresa culture of mutual respect, encouraging opencommunication, and a willingness to learn fromone another and take on
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