Operations Manager

About the Role 

• Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts. 

• Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully. 

• Partners with safety leaders to establish and maintain a ‘safety-first’ culture. 

• Daily, weekly, and monthly review of key operational metrics. 

• Interview, hire, and train new transportation coordinators/supervisors. 

• Identify and cultivate a pipeline of internal talent for next-level positions. 

• Prepare monthly work schedules. 

• Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture. 

• Ensure all employees have proper certifications, training, and licensing. 

• Work with fleet maintenance to keep vans and buses operational and safe. 

• Review and prepare billing and payroll each month. 

About You 

The ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits. 

• Bachelor’s degree or equivalent work experience in operations management, business administration, or related field. 

• Progressive work experience in a work environment that is fast paced. 

• Management of hourly staff, and responsible for managing metrics. 

• Proficient experience in the use of Microsoft Office. 

• Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students. 

• Self-motivated, show initiative and have a strong work ethic. 

• Must be comfortable with early-morning hours. 

• Exhibit strong leadership skills and can successfully supervise and direct teams. 

• Effective customer service and conflict resolution skills. 

• Must be detail-oriented and like solving problems. 

• Maintain a very high standard of accuracy and confidentiality. 

• Must show ‘grace under pressure during extremely busy times. 

If you are ready to become part of our family and positively impact the lives of children in your community, then this is the position for you.

Annual Salary Range: $75,000-$90,000

This is an on-site position at our Hudson, MA office