Operations Manager

 

• We are hiring immediately for a Operation Manager position.
• Location: San Jose CA.
• Schedule: Monday - Friday 10am-6pm 
• Pay Range: $76,240.00 - $78,000.00 annually 

 

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1508613. 

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

 

Learn more about careers with Bon Appétit: http://www.bamco.com/careers/

Job Summary

The Catering Operations Manager is responsible for overseeing and optimizing all aspects of Bon Appétit’s catering operations. This role requires a combination of strong leadership, organizational skills, and a deep understanding of the catering industry. The Catering Manager will ensure effi cient operations, exceptional customer service, and profi tability for the catering department.

Bon Appétit is deeply committed to a culture of workplace and food safety, which you will champion every day. As the Operations Manager, you will set the standard for responsible practices, ensuring the well-being of our guests, our valued team members, and yourself.

The Food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. 

 

Key Responsibilities
● Operational Management:
○ Develop and implement effi cient operational procedures to streamline catering processes.
○ Manage catering staff , including scheduling, training, and performance evaluations.
○ Oversee inventory management, ensuring adequate supplies and equipment are available.
○ Monitor and analyze catering performance metrics to identify areas for improvement.
● Customer Service:
○ Build and maintain strong relationships with clients, ensuring their complete satisfaction with catering services.
○ Address customer inquiries and complaints promptly and professionally.
○ Collaborate with sales and marketing teams to promote catering services and generate new business.
● Financial Management:
○ Develop and manage the catering department's budget.
○ Monitor and control costs to ensure profi tability.
○ Negotiate with vendors to secure favorable terms and pricing.
● Quality Assurance:
○ Ensure adherence to food safety standards and regulations.
○ Maintain high standards for food quality and presentation.
○ Conduct regular quality checks and audits.
● Event Planning and Execution:
○ Oversee the planning and execution of catering events, from initial client consultation to on-site management.
○ Coordinate with kitchen staff , servers, and other team members to ensure smooth event execution.
○ Manage event logistics, including transportation, equipment, and staffi ng.

Qualifications

● Minimum of 1 year of experience in catering management.
● Strong leadership and organizational skills.
● Excellent communication and interpersonal skills.
● Profi ciency in Microsoft Offi ce Suite and catering management software.
● Strong understanding of food safety regulations and best practices.
● Ability to work under pressure and meet deadlines.
● Experience in even