Operations Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The pay rate or range for this position is: $92,000 to $100,000 per year

 

Job Summary

Flagship is the premiere vendor contracted to operate and manage the culinary staff, while executing the food service program in partnership with our Client.

The primary objective of this leadership role is to achieve optimal service levels within each of the kitchen operations assigned across the US, leading 4-6 Regional Operations Managers with 2nd tier front-line kitchen managers and their frontline team members to achieve operational excellence in the execution of their duties.

You will execute all corporate initiatives through your team members and ensure the continuance of Flagship’s vales based culture through your actions and achievements in a fast paced and ever changing environment.

Job Description

Benefits/Perks:

• No Weekends
• Monday to Friday; 7 AM - 3:30 PM
• Snacks and meals provided during shifts
• Medical, Dental, and Vision Insurance
• 12 paid holidays
• 401K with match
• Vacation and Sick days

Essential Functions

• Responsible for achieving company objectives and goals, includes but not limited to, internal and external compliances 

• Partner with Human Resources to meet state/federal compliances and adherence to Company policy 

• Align with head of operations establish a strong working relationship to identify and integrate additional value-added programs that add best practices and develop strong leadership among kitchen leaders 

• Identify and bring forward areas of opportunity to increase efficiency and operational production in food concepts/kitchens 

• Responsible for ensuring monthly training and compliance needs are completed by deadline 

• Provide weekly/monthly reporting metrics to the head of operations in a timely manner 

• May serve as Project Manager during kitchen build-outs, partnering with client and internal core support teams to ensure successful opening.  

• Responsible for consistently meeting the Company’s  Key Performance Indicators [i.e., staffing levels; attrition; safety] 

• Work with department heads to create/develop programs and SOP's to establish standards and process flows. 

• Ensures that client onsite building/campus security policies are adhered to by all Flagship staff 

• Conducts weekly operational meetings with frontline leaders to provide guidance, support and motivation in addressing production concerns.  

• Ensure co-employment expectations are well defined and that leaders are operating accordingly 

• Ens